Okay

Public Tickets

chiaranetcubo Purchase Code don't workClosed   LayerSlider for WordPress   Updated February 13, 2017 at 3:13pm   2 Most recent comment from [deleted]:Hey chiaranetcubo,In case if you've received LayerSlider as a bundled item in your theme, plugin support and providing new versions are handled by the theme author. Please contact the author of your t ... jfritsch123 breakpoint mobile devicesClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:39pm   4 Most recent comment from [deleted]:Thank you for the feedback, we will consider making this an available option on the admin area in the future. Matsfaldt Update Layerslider WPClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:33pm   4 Most recent comment from [deleted]:As I've mentioned updates are provided by the theme author in case you have received the plugin as a bundled item in your theme. karyaen [Avada] Plugin UpdateClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:31pm   2 Most recent comment from [deleted]:Hey Kar Yaen,In case if you've received LayerSlider as a bundled item in your theme, item support and providing new versions are handled by the theme author. Alternatively, you can purchase a license ... Marco Layer Slider WP updateClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:29pm   2 Most recent comment from [deleted]:Hey Marco,If you've received LayerSlider as a bundled item in your theme, you cannot use your theme's purchase code to activate the plugin as they are two separate products.  Item support and plug ... jfritsch123 play layer transitions on mouseclickClosed   LayerSlider for WordPress   Updated February 11, 2017 at 6:54pm   2 Most recent comment from [deleted]:Hey Joe,At the moment there is no option in the plugin to create on-click events for layers. You can only control the layer animations with the settings provided in the Transition tab. dmoranda Integrating Layer Slider with Repair Press ThemeClosed   LayerSlider for WordPress   Updated February 11, 2017 at 6:50pm   2 Most recent comment from [deleted]:Hey dmoranda,I have checked your site and for me the slider does not overlay any mentioned elements at the moment. Have you managed to fix the problem in the meantime ?I have noticed that you purcha ... NaRanJiTo78 Slider size changing/custom font cutClosed   LayerSlider for WordPress   Updated February 11, 2017 at 2:06pm   3 Most recent comment from [deleted]:Hey NaRanJiTo78,I have checked your site but I do not see that the slides would change when the slideshow proceeds, the sliders stays in the same place for me. Have you managed to fix this problem in ... zfl Rename SliderClosed   LayerSlider for WordPress   Updated February 11, 2017 at 12:18pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. dmconsultancy Can't update to Version 6.1.6Closed   LayerSlider for WordPress   Updated February 11, 2017 at 10:43am   1 Most recent comment from dmconsultancy:Cancel this ticket. The solution is to purchase an idependant licence of LayerSlider to get automatic updates. Alternatively, i need to wait for the theme to update their side which will incorporate t ... freelancemom Installed 6.1.6 manually in Enfold theme, fatal error helpers/phpQuery.php on line 1839Closed   LayerSlider for WordPress   Updated February 11, 2017 at 1:52am   3 Most recent comment from [deleted]:Hey freelancemom, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. astanar Responsive option doesn't workClosed   LayerSlider for WordPress   Updated February 11, 2017 at 12:22am   2 Most recent comment from [deleted]:Hey astanar,Yes, LayerSlider is responsive as you can see the examples on our demo site: https://layerslider.kreaturamedia.com/sliders/If you show us your site with the problematic slider we can chec ... NaRanJiTo78 Autoplay video in mobileClosed   LayerSlider for WordPress   Updated February 10, 2017 at 10:26pm   6 Most recent comment from [deleted]:Yes, you could do that. Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet).This new feature gives you the option to create separate layers for mob ... Manuel Molina Elements "handles" appears bottomClosed   LayerSlider for WordPress   Updated February 10, 2017 at 9:53pm   3 Most recent comment from [deleted]:Hey Manuel Molina,Thank you very much for your feedback. Glad you could solve the problem in the meantime.We will check on the compatibility with the Events Calendar plugin to see if we can find anyt ... Ali layer positionClosed   LayerSlider for WordPress   Updated February 10, 2017 at 9:36pm   2 Most recent comment from [deleted]:Hey Ali,This is strange, it shouldn't happen in normal circumstances, maybe the demo slider got corrupted in the importing process and re-importing might help.Also, I have checked your site and the wa ...