Public Ticket #1061164
not activating license


  •  2
    handmadeza started the conversation

    good day,

    we are busy developing a site for a client and are trying to register the layerslider which we bought with the bridge theme we are using. 

    It keeps saying our code is invalid even though we just purchased it

  • [deleted] replied

    Hey handmadeza,

    In case you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.