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  Public Ticket #1056689
layerslider wp no guarda cambios
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  •  2
    ouvina started the conversation

    Hola , El problema que tengo es que al insertar textos en una imagen en  el playerslider wp y le doy a guardar no me guarda los cambios  o muevo los textos guardo y actualizo para ver los cambios y no los guarda

  • [deleted] replied

    Hey ouvina,

    We are sorry but we can only provide support in English. Please try to reword your message so we can help.

  •  2
    ouvina replied

    Hello, The problem I have is that when inserting texts in an image in the wp playerslider and I give it to save it does not save the changes or I move the texts I keep and update to see the changes and I do not save them

  • [deleted] replied

    I'm sorry but it's not completely clear. Is this issue happenning in the admin interface and you cannot save changes made to the slider or is this happening in the front-end (the slider on your site is not updated) ?

  •  2
    ouvina replied

    THE PROBLEM IS THAT YOUR TEXT METHODS IN THE SLIDING CONTROL OF THE FRONT-END YOU SEE THAT YOU HAVE INTRODUCED IT POSITION IN THE SLIDESR OR IN THE IMAGE WHERE YOU WANT TO SEE AND YOU KEEP IT SAFE. I LEAVE THE PLAYERSLIDER AND BUELVO TO ENTER AND HAVE NOT SAVED ANY CHANGE.

  •   ouvina replied privately
  • [deleted] replied

    I have logged in, looked around and found the problem. Unfortunately the issue that is preventing LayerSlider from working properly is server related. More specifically it is caused by certain serverside filters and rules.

    You will need to check your .htaccess files for any special rules that could interfere.
    It is also recommended to contact your hosting provider and ask them whether they are filtering the requests, for example query strings.