Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Martin Ramiro web does not workClosed   LayerSlider for WordPress   Updated January 30, 2023 at 1:14pm   7 Most recent comment from George K:I think that it could be related to your theme or an installed plugin. Alex Full customize buttonsClosed   LayerSlider for WordPress   Updated January 28, 2023 at 9:56am   1 Most recent comment from Alex:Solved :) Ivan Baù BillingClosed   LayerSlider for WordPress   Updated January 27, 2023 at 3:12pm   2 Most recent comment from John G:Hi Ivan,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.The payment process ... raf errors, slides broke and do not display correctlyClosed   LayerSlider for WordPress   Updated January 26, 2023 at 3:57pm   4 Most recent comment from John G:I still believe it's a caching issue. As mentioned, Enfold is unable to track version-managed files properly, so your site might still use some of the old plugin files and get stuck in a "half-up ... CINÉMA BIO WebshopWorks Popups for LayerSliderClosed   LayerSlider for WordPress   Updated January 26, 2023 at 3:10pm   3 Most recent comment from CINÉMA BIO:Thank you very much ! CINÉMA BIO Responsive PopupClosed   LayerSlider for WordPress   Updated January 26, 2023 at 3:06pm   3 Most recent comment from CINÉMA BIO:Thanks!!!! Christian BackgroundcolorsClosed   LayerSlider for WordPress   Updated January 26, 2023 at 2:57pm   7 Most recent comment from Christian:thanks! CINÉMA BIO TextClosed   LayerSlider for WordPress   Updated January 26, 2023 at 2:18pm   3 Most recent comment from George K:Thank you for the feedback Don Proshetsky Plugin is not rendering the text properlyClosed   LayerSlider for WordPress   Updated January 25, 2023 at 9:02pm   2 Most recent comment from George K:Hello Don,I'm sorry for the delayed reply. I've sent a message to your original ticket. I hope that enabling word wrap and adding a (maximum) width to the text layer will work as a solution. Erik-John Koevoets Unneeded layers copied to new layer.Closed   LayerSlider for WordPress   Updated January 25, 2023 at 8:54am   4 Most recent comment from Erik-John Koevoets:Hi George. Since we created a new slider, it is working now, but for sure I will check your suggestion. Looks obvious. Thanks for your reaction, Erik-John CINÉMA BIO Timeline layerClosed   LayerSlider for WordPress   Updated January 23, 2023 at 2:11pm   5 Most recent comment from CINÉMA BIO:Thanks Linda M Cannot Save ThumbnailsClosed   LayerSlider for WordPress   Updated January 23, 2023 at 12:42pm   3 Most recent comment from George K:Thank you for your feedback! Trent Layer Slider Images Not LoadingClosed   LayerSlider for WordPress   Updated January 20, 2023 at 3:49pm   2 Most recent comment from George K:Hello Trent,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please try to ... gourav shrivastava import sliderClosed   LayerSlider for WordPress   Updated January 20, 2023 at 3:40pm   23 Most recent comment from George K:Please let me know, if I can help you with anything else. Arjen Gerritsma Ik krijg de Pluginn niet werkend.Closed   LayerSlider for WordPress   Updated January 20, 2023 at 3:35pm   2 Most recent comment from George K:Hello Arjen,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please clear/ ...