Public Tickets
Ben Bunch
Slide not showing on mobile viewClosed
LayerSlider for WordPress
Updated November 13, 2022 at 3:35pm
2
Most recent comment from George K:Hello Ben,As I can see, you have a row container element (which is a parent element of the slider) in your page builder which is invisible on mobile devices. Please, set the mobile visibility for tha ...
Alessandro Zucchi
POPUP REPEAT CONTROLClosed
LayerSlider for WordPress
Updated November 10, 2022 at 1:12pm
2
Most recent comment from John G:Hi Alessandro,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.These issues are usually caused by caching and site optimization plugins. Since these solu ...
stylusdesign
Transparent video importClosed
LayerSlider for WordPress
Updated November 10, 2022 at 12:41pm
2
Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately, I do ...
Timothy R Simmons
Responsive tutorialClosed
LayerSlider for WordPress
Updated November 9, 2022 at 1:45pm
3
Most recent comment from Timothy R Simmons:I'm use to Elementor, and it will do both methods. It's rare that I hide elements, but I know how. Thanks!
Alessandro Zucchi
Countdown timerClosed
LayerSlider for WordPress
Updated November 9, 2022 at 7:10am
4
Most recent comment from George K:Thank you for your feedback. We will make this easier in the future. ;-)
Teresa R Smith
Admin FunctionalityClosed
LayerSlider for WordPress
Updated November 9, 2022 at 7:04am
5
Most recent comment from George K:Thank you for your feedback.
Spydervenom44
Responsive SizingClosed
LayerSlider for WordPress
Updated November 9, 2022 at 6:50am
7
Most recent comment from Spydervenom44:This works well... Thank you!
Markus Baumert
Pop up scroll barClosed
LayerSlider for WordPress
Updated November 8, 2022 at 12:26pm
2
Most recent comment from George K:Hello Markus,Unfortunately, with the current version of LayerSlider you cannot achieve this.
Mike
Changing Shortcode NumbersClosed
LayerSlider for WordPress
Updated November 4, 2022 at 7:48pm
5
Most recent comment from Mike:Thanks John, we'll look into alias' once we get everything reset in the pages.
Ivan Stachoulenok
HTML Layer and Formidable formClosed
LayerSlider for WordPress
Updated November 3, 2022 at 8:16pm
2
Most recent comment from John G:Hi Ivan,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Shortcodes should be pasted into an HTML layer's content field. Please note that shortcod ...
Laura Gauthier
layer setting not workingClosed
LayerSlider for WordPress
Updated November 3, 2022 at 8:07pm
2
Most recent comment from John G:Hi Laura,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Please ensure that your layers have an Ending Transition so they can move out of the scene on ...
Carlos
Play by scrollClosed
LayerSlider for WordPress
Updated November 3, 2022 at 4:10pm
5
Most recent comment from John G:The Play By Scroll feature is not supported in that layout type since a Popup is a floating window above your page that sticks to its place and you cannot scroll it along with the page. Most scroll-r ...
United Paradise
Websites are down and cant access client areaClosed
LayerSlider for WordPress
Updated November 3, 2022 at 1:49pm
2
Most recent comment from John G:Hello,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This was an issue in ...
Michelle Bearman-Wolnek
Can't figure out how to make a change on my sliderClosed
LayerSlider for WordPress
Updated November 2, 2022 at 9:56pm
19
Most recent comment from Michelle Bearman-Wolnek:Thank you so much!! I can finally make the edits I needed.
John R Brice
WP upgrade on my websiteClosed
LayerSlider for WordPress
Updated November 1, 2022 at 7:36pm
2
Most recent comment from John G:Hi John,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.According to our records, you haven't registered your license key, which is needed to recei ...