Public Tickets
aviralsan
Auto slide change / Slideshow and Layers VisibilityClosed
LayerSlider for WordPress
Updated December 23, 2017 at 3:53pm
8
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Heather Gordon
Images not loadingClosed
LayerSlider for WordPress
Updated December 23, 2017 at 9:40am
4
Most recent comment from [deleted]:I've checked it again, but the slider is still loading properly for me (please see atttached screenshot). On what OS/browser/device are you seeing the error exactly ? Or is it not related to a certain ...
yaaqub
ActivationClosed
LayerSlider for WordPress
Updated December 23, 2017 at 9:40am
2
Most recent comment from [deleted]:Hello yaaqub,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems with the ...
Garry
Scroll bar showing on full screen layoutClosed
LayerSlider for WordPress
Updated December 22, 2017 at 8:02pm
3
Most recent comment from [deleted]:Hello Garry,
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
trout458
Padding between menu and slider on mobileClosed
LayerSlider for WordPress
Updated December 22, 2017 at 11:24am
3
Most recent comment from [deleted]:Hello trout458,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The problem is r ...
malacatonche
can´t save slidersClosed
LayerSlider for WordPress
Updated December 21, 2017 at 6:41pm
3
Most recent comment from [deleted]:Hello malacatonche,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Errors like ...
sethherbert
Button to page on siteClosed
LayerSlider for WordPress
Updated December 21, 2017 at 1:55pm
10
Most recent comment from [deleted]:Thank you for the feedback, glad we could be of help. If you need further assistance please let us know.
denisedesign
error saving after updating to 6.6.5Closed
LayerSlider for WordPress
Updated December 21, 2017 at 6:41pm
3
Most recent comment from [deleted]:Hello again,
This seems to be a server configuration issue. LayerSlider uses the file permissions recommended by WordPress, so it should be good from our end. If this needs to be corrected on your ...
EnvatoGeoff
Display Alternative Media on MobileClosed
LayerSlider for WordPress
Updated December 21, 2017 at 12:33pm
4
Most recent comment from [deleted]:Hello rbonsweenie,Please open a new ticket for your request.
lassiterweb
Slider not showingClosed
LayerSlider for WordPress
Updated December 21, 2017 at 10:43am
3
Most recent comment from [deleted]:Hello lassiterweb,
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
cschondel
Limitation on configuring post optionsClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:46am
2
Most recent comment from [deleted]:Hello Chris,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, that is the curr ...
jshughes2013
I want to make an area of a background image clickableClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:09am
2
Most recent comment from [deleted]:Hello James,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The slide background ...
jshughes2013
I am seeing error messagesClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:06am
2
Most recent comment from [deleted]:Hello James,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately some ...
pfroeser
payload errorClosed
LayerSlider for WordPress
Updated December 18, 2017 at 4:14pm
6
Most recent comment from [deleted]:Thank you for the feedback. The required server settings seem to be fine. Could you please try to look for any incompatibility problem on your installation that could cause this ? You can do that by ...
chrisfah
Speedup large sliderClosed
LayerSlider for WordPress
Updated December 18, 2017 at 8:47am
3
Most recent comment from chrisfah:Great! Works perfect now.Thanx and best regards,Christian