Okay
  Public Ticket #1439135
Secure website
Closed

Comments

  • danilocpaiva started the conversation

    I just transfered my hosting to siteground.com and they activated my httpS (SSL secure), but my domain wasn't getting the green little locker on the domain up there.

    When i asked for support, they scanned the website and tolde me the problem was LayerSlider plugin, that was still trying to run with http, and not allowing the website to be full https.

    I deactivated the Layerslider plugin, to be sure, and instatly the website became  "secure". 

    So, they told me to ask you guys what should i do to have both working fine: Layerslider and a Secure website with all the "green stuff" that i deserve :]]

    Please, lemme know.

  • [deleted] replied

    Hello danilocpaiva,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    LayerSlider fully supports HTTPS, and should change with it by default.

    There are recommendations, quick fixes and other useful tips for mixed content, insecure content or any HTTPS related issues in the documentation. Please refer to the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#troubleshooting-https 

    One more thing to note is that images inserted from a static URL will not be adjusted to HTTPS, you will need to re-add them in this case.

  • danilocpaiva replied

    Hello Attila, thanks for your answer, my friend !

    I decided to start with that last comment of yours, before read the whole documentation and stuff, and.. guess what..  probabbly were the images, like you said. :]

    I excluded some of the sliders with some old images, and the website became https instantly. :]]

    Thanks a lot !

    And i'll save the link too, in case of future problems.

    Reggards :]

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.