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Public Tickets

wprekhler Missing Animate First Slide OptionClosed   LayerSlider for WordPress   Updated December 8, 2017 at 4:58pm   2 Most recent comment from John G:Dear Steve, Thanks for contacting us!You are not using an outdated version. The Animate First Slide option was removed in newer releases since it was redundant and might resulted inconsistent behavio ... digitalozskin Rotating textClosed   LayerSlider for WordPress   Updated December 8, 2017 at 4:08pm   21 Most recent comment from George K:I'm glad we were able to help. if there is anything else we can help you with, please let us know!We strive for excellence in customer service and to offer the highest quality products we can produce. ... RIck Product Activation is not workingClosed   LayerSlider for WordPress   Updated December 8, 2017 at 12:23am   9 Most recent comment from John G:I'm glad you managed to solve the problem, Rick. Please let us know if there is anything else we can help you with.Thank you very much for your kind words and we would really appreciate if you rate u ... dmalowany iframe issueClosed   LayerSlider for WordPress   Updated December 7, 2017 at 7:51pm   2 Most recent comment from George K:Hello dmalowany,Thank you for writing us!You should use only the code in a HTML layer without the other html elements. Then you can add sizes / positions for that layer which will be also the size o ... Scott Everson Layerslider mobile appearanceClosed   LayerSlider for WordPress   Updated December 6, 2017 at 9:45am   2 Most recent comment from [deleted]:Hello Scott Everson, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I have checke ... libbyhanks YouTube video screenshotClosed   LayerSlider for WordPress   Updated December 6, 2017 at 8:30am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Tiago Resende Scroll SpeedClosed   LayerSlider for WordPress   Updated December 5, 2017 at 5:51pm   2 Most recent comment from [deleted]:Hello Tiago Resende, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. What speed ... Hans J Christensen after installation issueClosed   LayerSlider for WordPress   Updated December 5, 2017 at 3:37pm   6 Most recent comment from [deleted]:Normally it should show up in the Plugins WP menu. So you can disable and then remove it there.If the bundled version does not appear there, that means your theme is integrating it differently. In thi ... Arnis Armans ActiveitedClosed   LayerSlider for WordPress   Updated December 5, 2017 at 3:36pm   3 Most recent comment from [deleted]:Hello Arnis, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm not exactly sur ... wtechrbr Double Click Full Screen ModeClosed   LayerSlider for WordPress   Updated December 5, 2017 at 3:36pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. SirCleanCorp Update problemClosed   LayerSlider for WordPress   Updated December 5, 2017 at 10:23am   2 Most recent comment from [deleted]:Dear SirCleanCorp, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe you h ... Andries Jansen BugClosed   LayerSlider for WordPress   Updated December 6, 2017 at 7:58pm   3 Most recent comment from [deleted]:This looks like a PHP error, that was already fixed in PHP 7.2 by the development team of PHP. So this is not a LayerSlider specific issue. Resources: https://bugs.php.net/bug.php?id=7498 http:/ ... snowbro68 Can't get LaywerSlider WP to show up for MobileClosed   LayerSlider for WordPress   Updated December 5, 2017 at 10:13am   6 Most recent comment from [deleted]:You have two options to achieve that. You can either use the device specific layers or build separate sliders. Since version 6 you have the option to display layers only on certain devices (desktop, ... Jaime Unregistered usersClosed   LayerSlider for WordPress   Updated December 4, 2017 at 5:47pm   2 Most recent comment from [deleted]:Hello Jaime, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. As I can see there ... djkrishna Automatic update issueClosed   LayerSlider for WordPress   Updated December 4, 2017 at 5:44pm   2 Most recent comment from [deleted]:Hello djkrishna, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've got the sa ...