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Public Tickets

chrisfah deleting revisionsClosed   LayerSlider for WordPress   Updated December 18, 2017 at 12:08am   2 Most recent comment from [deleted]:Hello Christian, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You cannot delete ... ectic text editingClosed   LayerSlider for WordPress   Updated December 18, 2017 at 12:06am   4 Most recent comment from [deleted]:The text alignment problem is most likely related to how you set up your text layers. You shouldn't use HTML code in this case, nested HTML content in a layer might not always work as intended, and i ... RobertoSites SOS mobile broswers load after sliderClosed   LayerSlider for WordPress   Updated December 17, 2017 at 6:49pm   8 Most recent comment from George K:Could you, please add this meta element into your site's  section of the page source code?I'm sorry but I'm trying to find a solution, but I couldn't reproduce this issue in local environment. Deralict Parallax now "stuttering"...Closed   LayerSlider for WordPress   Updated December 17, 2017 at 6:15pm   10 Most recent comment from George K:Yes of course. I can send 6.6.4 or any previous version to you via email if you need. ectic Slider arrows and dotsClosed   LayerSlider for WordPress   Updated December 17, 2017 at 12:39pm   2 Most recent comment from [deleted]:Hello Ectic, The navigation arrows, buttons and thumbnails can all be controlled in the Slider Settings -> Navigation Area and Thumbnail Navigation tabs.However to edit, relocate or create new navig ... ectic slider in responsive mode not workingClosed   LayerSlider for WordPress   Updated December 17, 2017 at 12:34pm   6 Most recent comment from [deleted]:We have checked your site and sliders on additional devices (including Galaxy 6), but the load times were fine on all of them. The slideshows started (almost) immediately when the sliders were scroll ... Steve unable to update to 65Closed   LayerSlider for WordPress   Updated December 17, 2017 at 12:11pm   3 Most recent comment from Steve:please close ticket....thx alisundheim LayerSlider Functionality not Transitioning Correctly on ChromeClosed   LayerSlider for WordPress   Updated December 16, 2017 at 9:06am   2 Most recent comment from [deleted]:Hello alisundheim, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checke ... Mathias Henking Slider configuration is emptyClosed   LayerSlider for WordPress   Updated December 15, 2017 at 5:25pm   2 Most recent comment from [deleted]:Hello Mathias, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no issue ... breviter download template from template storeClosed   LayerSlider for WordPress   Updated December 15, 2017 at 11:59am   6 Most recent comment from [deleted]:That is the problem then. The PHP ZipArchive extension is needed to use the Template Store. As this is a server related setting, your hosting provider can install it for you. Please contact with your ... ectic shortcode : slider displayed with a debug modeClosed   LayerSlider for WordPress   Updated December 14, 2017 at 10:59pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad the problem is resolved. If you need further assistance please let us know. joco Color Pickers blocks out textClosed   LayerSlider for WordPress   Updated December 14, 2017 at 5:29pm   4 Most recent comment from [deleted]:Thank you for the feedback. It seems like your theme is affecting and interfering with our plugin.Unfortunately since the issue is not located on our end, we cannot solve this problem. I'd recommend ... roscoebonsweenie modifying slider for different resolutionsClosed   LayerSlider for WordPress   Updated December 14, 2017 at 5:07pm   2 Most recent comment from [deleted]:Hello roscoebonsweenie, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You could ... chrisgaillard Close website without desactivateClosed   LayerSlider for WordPress   Updated December 14, 2017 at 4:56pm   4 Most recent comment from [deleted]:LayerSlider does have its own auto-update feature, that you can use to update the plugin with just one click: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#updating-auto Un ... joco Animations used on LayerSlider siteClosed   LayerSlider for WordPress   Updated December 14, 2017 at 1:08pm   6 Most recent comment from [deleted]:It is there. Make sure that you select the "ALL" filter at the left side of the Template Store, so all sliders are listed.