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Public Tickets

DaeMooN Add html video slide is problemClosed   LayerSlider for WordPress   Updated December 26, 2017 at 3:35pm   2 Most recent comment from [deleted]:Hello DaeMooN, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked yo ... Luke Wiblin Install Location Non StandardClosed   LayerSlider for WordPress   Updated December 25, 2017 at 2:27pm   2 Most recent comment from [deleted]:Hello wiebes1, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately som ... keyjohnco mobile display not correctClosed   LayerSlider for WordPress   Updated December 25, 2017 at 2:25pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.Happy Christmas for you too! Darlene cannot load slider in avada classicClosed   LayerSlider for WordPress   Updated December 24, 2017 at 9:11am   2 Most recent comment from [deleted]:Hello Darlene, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I have checked the ... aviralsan Animation on Buttons and Image SizeClosed   LayerSlider for WordPress   Updated December 23, 2017 at 3:53pm   8 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. aviralsan Auto slide change / Slideshow and Layers VisibilityClosed   LayerSlider for WordPress   Updated December 23, 2017 at 3:53pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Heather Gordon Images not loadingClosed   LayerSlider for WordPress   Updated December 23, 2017 at 9:40am   4 Most recent comment from [deleted]:I've checked it again, but the slider is still loading properly for me (please see atttached screenshot). On what OS/browser/device are you seeing the error exactly ? Or is it not related to a certain ... yaaqub ActivationClosed   LayerSlider for WordPress   Updated December 23, 2017 at 9:40am   2 Most recent comment from [deleted]:Hello yaaqub, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ... Garry Scroll bar showing on full screen layoutClosed   LayerSlider for WordPress   Updated December 22, 2017 at 8:02pm   3 Most recent comment from [deleted]:Hello Garry, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. trout458 Padding between menu and slider on mobileClosed   LayerSlider for WordPress   Updated December 22, 2017 at 11:24am   3 Most recent comment from [deleted]:Hello trout458, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is r ... malacatonche can´t save slidersClosed   LayerSlider for WordPress   Updated December 21, 2017 at 6:41pm   3 Most recent comment from [deleted]:Hello malacatonche, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Errors like ... sethherbert Button to page on siteClosed   LayerSlider for WordPress   Updated December 21, 2017 at 1:55pm   10 Most recent comment from [deleted]:Thank you for the feedback, glad we could be of help. If you need further assistance please let us know. denisedesign error saving after updating to 6.6.5Closed   LayerSlider for WordPress   Updated December 21, 2017 at 6:41pm   3 Most recent comment from [deleted]:Hello again, This seems to be a server configuration issue. LayerSlider uses the file permissions recommended by WordPress, so it should be good from our end. If this needs to be corrected on your ... EnvatoGeoff Display Alternative Media on MobileClosed   LayerSlider for WordPress   Updated December 21, 2017 at 12:33pm   4 Most recent comment from [deleted]:Hello rbonsweenie,Please open a new ticket for your request. lassiterweb Slider not showingClosed   LayerSlider for WordPress   Updated December 21, 2017 at 10:43am   3 Most recent comment from [deleted]:Hello lassiterweb, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.