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Public Tickets

Rich Krett Layer Slider not working in WordPress, can't change current homepage slider or create a new oneClosed   LayerSlider for WordPress   Updated January 17, 2018 at 11:49am   2 Most recent comment from [deleted]:Hello Rich, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no issue li ... Barry Mortin slides jerk to the side after Ken BurnsClosed   LayerSlider for WordPress   Updated January 16, 2018 at 3:29pm   8 Most recent comment from Barry Mortin:That's a shame...Thanks for taking the time though Attila! bradfordneumann RefundClosed   LayerSlider for WordPress   Updated January 16, 2018 at 1:36pm   4 Most recent comment from [deleted]:As I've already mentioned the latest release of LayerSlider does not contain such error. Unfortunately we are not able to provide you with a refund in a case where the issue is not located in our it ... Ashley I cant get Layerslide to work on my wordpress siteClosed   LayerSlider for WordPress   Updated January 16, 2018 at 1:05pm   5 Most recent comment from [deleted]:I've checked your site again, but as I can see there is still no slider inserted to it with LayerSlider that should appear. No shortcode or any other form of publishing method I can see.  Could you ... Frank Shaw Mobile ResponsiveClosed   LayerSlider for WordPress   Updated January 16, 2018 at 12:58pm   4 Most recent comment from [deleted]:Thank you. I've checked this URL, but as I can the sliders are properly loaded. Both the desktop and the mobile version is displayed on the given resolution.The Hide over and Hide under options are l ... socialactorsnetwork not workingClosed   LayerSlider for WordPress   Updated January 15, 2018 at 6:58pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Shadrack Popu FeatureClosed   LayerSlider for WordPress   Updated January 15, 2018 at 2:02pm   2 Most recent comment from [deleted]:Hello Shadrack, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. If you want to t ... Shadrack Unable to activate premium features with purchase codeClosed   LayerSlider for WordPress   Updated January 15, 2018 at 8:45am   2 Most recent comment from [deleted]:Hello Shadrack, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately so ... Barry Mortin How do I duplicate a slider?Closed   LayerSlider for WordPress   Updated January 14, 2018 at 1:30pm   3 Most recent comment from Barry Mortin:Many thanks Attila, I knew it would be something obvious. The slider I wanted to duplicate was very light where the arrow is so I didn't notice it. pipercarter slider won't uploadClosed   LayerSlider for WordPress   Updated January 13, 2018 at 3:11pm   2 Most recent comment from [deleted]:Hello pipercarter, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Could you plea ... Tomasz Doroszko show pop-up slider after clicking buttonClosed   LayerSlider for WordPress   Updated January 13, 2018 at 3:01pm   2 Most recent comment from [deleted]:Hello Tomasz Doroszko, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Usually t ... Deralict Installing 6.6.7 update - FAILClosed   LayerSlider for WordPress   Updated January 12, 2018 at 9:21pm   13 Most recent comment from Bryan G:Yes, I was using DIVI theme by Elegant Themes. So I'm not sure what exactly it is that's causing the issue but this worked great for me and being able to get LayerSlider updated. If I hear anything ba ... michelesforza74 URL LayerSliderClosed   LayerSlider for WordPress   Updated January 12, 2018 at 12:28pm   9 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. The_Creative_Konkerer Schedule DocumentationClosed   LayerSlider for WordPress   Updated January 12, 2018 at 10:44am   4 Most recent comment from [deleted]:Yes, that is right. Unfortunately at the moment there is no option in the plugin to repeat schedules. You can only set a starting and an ending date. We are planning to improve this in the upcoming re ... a_allen Slider SettingsClosed   LayerSlider for WordPress   Updated January 12, 2018 at 10:22am   6 Most recent comment from [deleted]:Thank you for the feedback. Could you please show us your site or a test page where we can check on the slider and its settings to see what might be wrong ?