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Public Tickets

thegreenlabs Can not download TemplatesClosed   LayerSlider for WordPress   Updated December 11, 2017 at 4:58pm   4 Most recent comment from John G:Hello,Yes, the PHP ZipArchive extension is required to import templates. Did this change solve the issue? Is there anything else we can help you with? DeniseFaucher Problem with LayerSliderClosed   LayerSlider for WordPress   Updated December 11, 2017 at 4:42pm   14 Most recent comment from George K:I'm sorry I forgot to attach the image thegreenlabs I have to reload page to see LayersliderClosed   LayerSlider for WordPress   Updated December 11, 2017 at 4:34pm   5 Most recent comment from thegreenlabs:Got it: Qode Options > Global Options > Page Transition to No Animation. bcfbass effect on textClosed   LayerSlider for WordPress   Updated December 11, 2017 at 4:21pm   2 Most recent comment from George K:Hello bcfbass,Could you, please show me the slider? zmktwzrd Deactivate License and Move ItClosed   LayerSlider for WordPress   Updated December 10, 2017 at 1:52am   6 Most recent comment from John G:There is a deactivate button, please see the screenshot below. As mentioned, we are transitioning to a new solution, that's why it's not promoted that heavily since it's a temporary URL. However, it ... lumspa Modifying default shortcode nameClosed   LayerSlider for WordPress   Updated December 9, 2017 at 8:48pm   2 Most recent comment from John G:Dear Lumspa,I'm not sure what do you mean on modifying the default shortcode name. Do you mean the Slider Slug option in Slider Settings next to the slider name text field?You can bind opening a Popup ... Didier Activate CodeClosed   LayerSlider for WordPress   Updated December 9, 2017 at 8:36pm   4 Most recent comment from George K:Dear Didier, I'm glad I could help! If there is anything else, please let us know. bruniki 6.6.5 versionClosed   LayerSlider for WordPress   Updated December 9, 2017 at 8:35pm   2 Most recent comment from John G:Dear Bruniki, We've already uploaded the update to CodeCanyon, but it's still in the review queue. Envato verifies all updates before publishing them and it might take some time in cases. It will be ... nalinabey All options are disabledClosed   LayerSlider for WordPress   Updated December 9, 2017 at 8:15pm   6 Most recent comment from John G:Dear Nalin,I'm not sure why or how the older version help. We aren't aware of an issue like this in the latest release, couldn't reproduce it on our development server, and nobody reported anything ... capricornesenc Auto upgrade do not workClosed   LayerSlider for WordPress   Updated December 9, 2017 at 7:52pm   4 Most recent comment from George K:Hello capricornesenc,Ticksy should send email notifications by default.Please check your profile settings. wprekhler Content Box Fade Effect does not workClosed   LayerSlider for WordPress   Updated December 8, 2017 at 11:19pm   2 Most recent comment from John G:Dear Wprekhler, Thank you for contacting us!After reading your other ticket, it's not entire clear if you experience this issue in LayerSlider or in the Avada WordPress theme. Based on the descripti ... wprekhler How can I modify Social Media in the Copyright Section?Closed   LayerSlider for WordPress   Updated December 8, 2017 at 11:12pm   2 Most recent comment from John G:Dear Wprekhler, Thank you for contacting us!Please note, we are the authors of the LayerSlider plugin and not your theme. For questions regarding the Avada WordPress theme, please contact its appropr ... lumspa Layout consistency : Between builder and ResponsivenessClosed   LayerSlider for WordPress   Updated December 8, 2017 at 8:46pm   1 Most recent comment from lumspa:I am struggling with little differences in the way the layout of a slide is displayed in the Builder vs how it is displayed once published being in a desktop window or a responsive type of window :1) ... lumspa LayerSlider WordpressClosed   LayerSlider for WordPress   Updated December 8, 2017 at 5:06pm   5 Most recent comment from lumspa:Thank you Attila. Will try this out. Lumspa lumspa Slider autoscroll activation/deactivationClosed   LayerSlider for WordPress   Updated December 8, 2017 at 5:06pm   3 Most recent comment from lumspa:Thank you very much Attila. Lumspa