Okay
  Public Ticket #1441907
Not able to download templates
Closed

Comments

  • perryjames123 started the conversation

    Hi,

    I can't download any of the templates, it gets stuck on "Importing, please wait..."

    How can I download the templates?

    Thanks!

  • [deleted] replied

    Hello perryjames123,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.