Okay
  Public Ticket #1440681
Disappearing Layer
Closed

Comments

  •  3
    mary feuer started the conversation

    Here is another very odd problem. I created a slider initially several months ago, but have been adding on to it periodically. I last revised it two days ago. Since that time, it has been running fine, including yesterday. I just opened the page and noticed that a layer is missing from one of the slides. The image in question still exists in my library, in fact I am currently using it in a different slider.  But even if I revert to a version of this slider from 2  months ago, the layer is missing. The slider is called

  •  3
    mary feuer replied

    Sorry - somehow I appear to have hit post by mistake. Continued from my previous ticket. The slider is called "Who We Are" and the slide is "Antique Attic."  This slider appears on the front page of our site so I will have to replace the layer and fix the problem, so I will copy the slider and place the fixed version on the page, leaving the incorrect, older one for you to look at in conjunction with this ticket. The size of the photo file was edited recently but so were all the other photos in the slider, and the rest are all present. Only one is now missing.

  • [deleted] replied

    Hello Mary,

    I've replied to your other ticket. This strange missing content problem is most likely related to the same server issue detailed there. Please follow up with the instructions provided there.