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Public Tickets

James Kinney Performance - render blocking jsClosed   LayerSlider for WordPress   Updated January 4, 2018 at 10:45am   6 Most recent comment from [deleted]:Hello again,Unfortunately the render blocking error will remain, as the JS files are not loaded async.To avoid that you would need to apply async attributes. But the problem with that is, it  would ... detailinbeeld Sound on IpadClosed   LayerSlider for WordPress   Updated January 2, 2018 at 6:12pm   2 Most recent comment from [deleted]:Hello Leon, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately the vi ... altjx LayerSlider and Deferred JavascriptClosed   LayerSlider for WordPress   Updated January 2, 2018 at 1:34pm   3 Most recent comment from [deleted]:Hello altjx, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. spysofly SampleClosed   LayerSlider for WordPress   Updated January 2, 2018 at 12:55pm   4 Most recent comment from [deleted]:That is strange, we did not receive any reports regarding that template from other users. Could you please set up a temporary WP login for us, so we can take a look at it ? Darren import slidersClosed   LayerSlider for WordPress   Updated January 2, 2018 at 9:36am   2 Most recent comment from [deleted]:Hello Darren, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There was no issue w ... frnaill Text ColorClosed   LayerSlider for WordPress   Updated January 2, 2018 at 8:32pm   3 Most recent comment from [deleted]:Hello again,The dev team confirmed that this is caused by your theme. Your settings are correct, but your theme is overwriting the stylings in this file: http://www.stmaryop.org/wp-content/themes/eni ... keyjohnco how rename the slider nameClosed   LayerSlider for WordPress   Updated December 29, 2017 at 7:37am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. barkingbird Activation issueClosed   LayerSlider for WordPress   Updated December 28, 2017 at 6:56pm   2 Most recent comment from [deleted]:Hello barkingbird, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launc ... websmx dynamic slides, php vars, slideshow doneClosed   LayerSlider for WordPress   Updated December 28, 2017 at 2:44pm   5 Most recent comment from [deleted]:Dear sztibor, Yes, the feature does work, but you might not have configured it properly thus the error. Please create a new ticket for your case so we can help you set it up. Garry mp4 not displaying on mobileClosed   LayerSlider for WordPress   Updated December 27, 2017 at 1:37pm   5 Most recent comment from [deleted]:The problem is not related to the source of the video, so it doesn't really matter if its self hosted, YouTube or Vimeo. The restrictions (that are limiting the video displays) are built into the mob ... DaeMooN Add html video slide is problemClosed   LayerSlider for WordPress   Updated December 26, 2017 at 3:35pm   2 Most recent comment from [deleted]:Hello DaeMooN, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked yo ... Luke Wiblin Install Location Non StandardClosed   LayerSlider for WordPress   Updated December 25, 2017 at 2:27pm   2 Most recent comment from [deleted]:Hello wiebes1, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately som ... keyjohnco mobile display not correctClosed   LayerSlider for WordPress   Updated December 25, 2017 at 2:25pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.Happy Christmas for you too! Darlene cannot load slider in avada classicClosed   LayerSlider for WordPress   Updated December 24, 2017 at 9:11am   2 Most recent comment from [deleted]:Hello Darlene, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I have checked the ... aviralsan Animation on Buttons and Image SizeClosed   LayerSlider for WordPress   Updated December 23, 2017 at 3:53pm   8 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.