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Public Tickets

laxpinnies Strange error in header / version conflictClosed   LayerSlider for WordPress   Updated January 28, 2018 at 12:49pm   2 Most recent comment from [deleted]:Hello laxpinnies, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've checked b ... Ruth won't let me view on all devicesClosed   LayerSlider for WordPress   Updated January 28, 2018 at 12:32pm   10 Most recent comment from [deleted]:I see, thank you for the feedback. I've noticed that you are using Responsive Under 1200 on your slider. This means that the responsive mode will only start working under the specified value.I'd reco ... wavdav911 Layerslider crashed after updateClosed   LayerSlider for WordPress   Updated January 28, 2018 at 10:30am   6 Most recent comment from [deleted]:As I've mentioned, there is no issue with the update. If there was indeed an error in it that affects the admin area, we would know about it. LayerSlider is actively being used on more than a million ... coreyblaser Custom CSSClosed   LayerSlider for WordPress   Updated January 28, 2018 at 6:25pm   3 Most recent comment from [deleted]:Hello again,You will need the following adjustements. Set the layer type to HTML (not image). Set the Top and Left values to 0. And finally set the Width and Height values to 100%. This way it should ... ufukdemiroz Layer slider does not vork when iphone/ipad vertical positionClosed   LayerSlider for WordPress   Updated January 28, 2018 at 10:20am   2 Most recent comment from [deleted]:Hello ufukdemiroz, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. LayerSlider f ... Jay Sims InstallClosed   LayerSlider for WordPress   Updated January 28, 2018 at 12:27am   2 Most recent comment from [deleted]:Hello Jay, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You will need to comp ... Andrea Need help with text navigation and video play buttonsClosed   LayerSlider for WordPress   Updated January 28, 2018 at 12:24am   2 Most recent comment from [deleted]:Hello Andrea, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can achieve this ... Juliano UpdateClosed   LayerSlider for WordPress   Updated January 28, 2018 at 12:14am   2 Most recent comment from [deleted]:Hello Juliano, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is no issue l ... redmans Just purchased product & cannot edit slidesClosed   LayerSlider for WordPress   Updated January 26, 2018 at 6:09pm   2 Most recent comment from [deleted]:Hello redmans, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no issue ... Peter How to fix layer on scrollClosed   LayerSlider for WordPress   Updated January 26, 2018 at 2:55pm   3 Most recent comment from Peter:Hi AttilaOk, thanks anyway. Peter VitalPro Incomplete & Unresponsive Edit UI in IE11Closed   LayerSlider for WordPress   Updated January 29, 2018 at 3:11pm   8 Most recent comment from [deleted]:Hello again, The dev team did not find anything wrong in the plugin so far, regarding this case. Please set up a temporary WP login for them, so they can look into this further from your back-end. P ... Cody H Sliders Block Navigation MenuClosed   LayerSlider for WordPress   Updated January 25, 2018 at 8:16pm   3 Most recent comment from [deleted]:Hello Cody, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Yes, that is right. ... dammittman813 Plugin Update 6.6.8Closed   LayerSlider for WordPress   Updated January 25, 2018 at 4:54pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Oscar Hernandez popup slider on woocommerce product pageClosed   LayerSlider for WordPress   Updated January 25, 2018 at 3:57pm   5 Most recent comment from [deleted]:Unfortunately it's not possible to filter for a whole category currently. You can only set the related pages separately.But thank you for your feedback/idea. We will consider this additiona to the pl ... Liebgroup Cannot Import Slider DemosClosed   LayerSlider for WordPress   Updated January 25, 2018 at 9:09am   5 Most recent comment from [deleted]:Thank you very much for your feedback and explanation.