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  Public Ticket #1441123
slider video does not work on ios devices
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  • Thomas Allen started the conversation

    Slider video works perfectly on Desktop and Android devices but does not play on ios devices.

  • Thomas Allen replied

    Anyone?

  • [deleted] replied

    Hello Thomas Allen,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately the video displays are quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will not work in most cases, so your videos won't start automatically. Even if you start a video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.