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  Public Ticket #1443233
Cannot Import Slider Demos
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Comments

  • Liebgroup started the conversation

    Hello,

    When I try to import the free slider demos it says "Importing please wait" but nothing gets imported. I've waited over 1 hr to see if it would import but it has not.

    Thanks for your help.

    Harry Lieb

  • Liebgroup replied

    OK I have it figured out I think.... Go to Options under LayerSlider and select System Status to see what the issue might be. 

    PHP Post Max Size:8MImporting larger sliders could be problematic in some cases. This option is needed to upload large files. We recommend to set it to at least 16MB or higher. Please contact your host and ask them to change this PHP setting on your web server accordingly.


  • [deleted] replied

    Hello Harry Lieb,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Yes, that is right. Problems with the importing method such as this, are usually related to server configuration issues. The LayerSlider System Status also confirmed it. Were you able to request a raise for this server setting from your host ?

  • Liebgroup replied

    I wanted to add this just in case someone else has this issue. 

    I needed to adjust my file upload size in php.ini. To do this I had to create the php.ini file in Wordpress. Then I had to install and activate Zip Archive. Here is how I did it on my virtual private server. 

    Log in to your cPanel, and click on the icon labeled "PHP PEAR Packages" (in the Software section).  Next, in the search box (underneath the "Find a PHP Extensions and Applications Package" heading, type in "zip" and click the Go button.  On the next page, you should see a listing for Archive_Zip - simply click on the Install link on the right hand side.

    You'll then probably need to activate Zip Archive

    If you’re using WHM, you can enable ZipArchive in WHM by doing the following:

    1. Log in to WHM
    2. In the search bar (top left), type in “Apache”. You will notice an item called “EasyApache”. You could have version 3 or 4 listed. I used Version 3 for this tutorial. Click on EasyApache
    3. There will be a ** DEFAULT ** profile displayed. Click the gear icon on the right
    4. Do not change any settings on the first page that appears, simply click on “Next Step”
    5. Again, simply click on “Next step” and do not change the PHP version
    6. Click on the “Exhaustive Options List” button at the bottom of the next page
    7. Scroll to the bottom of that list and enable the “Zip” checkbox
    8. Click on “Save and build”. Follow the prompts thereafter.This will take about 5 minutes. On the last prompt, click “Close” and you should be good to go!


  • [deleted] replied

    Thank you very much for your feedback and explanation.