Public Tickets
Peter
RefundClosed
LayerSlider for WordPress
Updated January 19, 2024 at 10:55am
2
Most recent comment from George K:Hello Peter,
As requested, I've processed a full refund for the renewal charge and made sure the related subscription is canceled. It can take up to 3-5 business days for the transaction to compl ...
Wendy Shane
Wordpress compatibilityClosed
LayerSlider for WordPress
Updated January 17, 2024 at 11:32am
2
Most recent comment from George K:Hello Wendy,
Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
LayerSlider ...
Johanna
Wrong orderClosed
LayerSlider for WordPress
Updated January 16, 2024 at 12:49pm
3
Most recent comment from Johanna:Thank you very much for this fast response!
alcides
projetoClosed
LayerSlider for WordPress
Updated January 15, 2024 at 3:07pm
2
Most recent comment from George K:Hello alcides,Unfortunately, if you have permanently deleted the project, there is no way to restore it. But if you just hid it, hidden projects can also be made visible in the listing settings.
Michael
Can't animate with preset opening transitionClosed
LayerSlider for WordPress
Updated January 15, 2024 at 1:11pm
5
Most recent comment from Michael:Ah thank god! I do loads of interaction design, so ... maybe is less logic indeed. hehe...
Sergio Veliz
updateClosed
LayerSlider for WordPress
Updated January 15, 2024 at 12:34pm
2
Most recent comment from George K:Hello Sergio,
Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
It seems ...
Mohamed
The Sliders & other parts are not performing wellClosed
LayerSlider for WordPress
Updated January 11, 2024 at 8:39pm
17
Most recent comment from George K:I've already answered your question about the black lines. It is caused by the aggressive custom style rules of your theme.
I'm sorry, but you are wrong: these issues are not related to Laye ...
Jojo
Sliders on homepage do not work on mobileClosed
LayerSlider for WordPress
Updated January 8, 2024 at 12:41pm
2
Most recent comment from George K:Hi Jojo,I've checked your website on mobile but the slider is visible for me. Did you fix this issue in the mean time?
indrajit
Not able to update 7.9Closed
LayerSlider for WordPress
Updated January 5, 2024 at 12:05pm
2
Most recent comment from George K:Hello,
I've checked your website and you are currently running the latest version of LayerSlider. Have you managed to you fix the update issue in the mean time?
Miriam
Slider black line underneathClosed
LayerSlider for WordPress
Updated December 28, 2023 at 7:45pm
4
Most recent comment from Miriam:Thanks!
Thanh Bình Võ
RefundClosed
LayerSlider for WordPress
Updated December 28, 2023 at 4:51pm
2
Most recent comment from George K:Hi Thahn,
As requested, I've processed a full refund for the renewal charge and made sure the related subscription is canceled. Please note that it can take up to 3-5 business days for the trans ...
projectwebseo
jquery version using templateClosed
LayerSlider for WordPress
Updated December 21, 2023 at 5:06pm
3
Most recent comment from projectwebseo:Thank you! This is resolved.
Parath
Publish slider errorClosed
LayerSlider for WordPress
Updated December 20, 2023 at 4:25pm
4
Most recent comment from John G:Hi Parath,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.I'm sorry to ...
peter
Cant install sliderClosed
LayerSlider for WordPress
Updated December 14, 2023 at 8:41pm
2
Most recent comment from George K:Hello Peter,In this case, please contact to your hosting provider, they can increase the upload_max_filesize limit in php.ini
Miriam
Problem with 2 shortcodesClosed
LayerSlider for WordPress
Updated December 14, 2023 at 11:42am
7
Most recent comment from Miriam:You rock! Thanks!