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Public Tickets

Hans-Joachim von Keller YouTube not auto startingClosed   LayerSlider for WordPress   Updated May 22, 2023 at 12:59pm   4 Most recent comment from George K:Thank you for your feedback! Mike Layerslider not showing on mobile siteClosed   LayerSlider for WordPress   Updated May 17, 2023 at 6:10pm   4 Most recent comment from George K:I'm not sure but maybe there is an option to exclude the css and js files of LayerSlider from these plugins?  Laccer Refund LayerSlider7Closed   LayerSlider for WordPress   Updated May 17, 2023 at 6:05pm   5 Most recent comment from George K:I've processed a full refund for your order. Please note that it usually takes 3-5 business days for the transaction to complete. Clarified Media Buttom hoverClosed   LayerSlider for WordPress   Updated May 17, 2023 at 6:01pm   2 Most recent comment from George K:Hello,I've made a short tutorial how-to video for you. Terra Button Links not workinClosed   LayerSlider for WordPress   Updated May 17, 2023 at 5:54pm   2 Most recent comment from George K:Hello Terra,I've tried to check your related website but the slider is not working due to the missing jQuery library. Could you, please fix that? Silvana Della Camera Popup isn't appearing with background.Closed   LayerSlider for WordPress   Updated May 16, 2023 at 8:00pm   4 Most recent comment from George K:Thank you for your feedback! Claire Atkins Can't Edit slider just spinning loadingClosed   LayerSlider for WordPress   Updated May 15, 2023 at 7:53pm   3 Most recent comment from Claire Atkins:That's great, that's fixed it. Thank you! Tamir It possible to make contact form?Closed   LayerSlider for WordPress   Updated May 12, 2023 at 6:19am   5 Most recent comment from Tamir:OK, Thank you Derek Lamothe Updated and Slider not showing up anymoreClosed   LayerSlider for WordPress   Updated May 11, 2023 at 1:54pm   2 Most recent comment from George K:Hello Derek,As I can see, you are currently using another plugin on your site. Please create me a test page with the corresponding slider which I could check. John Haswell Changing style colors for buttonsClosed   LayerSlider for WordPress   Updated May 10, 2023 at 1:28pm   4 Most recent comment from George K:The skins folder is located in /wp-content/plugins/LayerSlider/assets/static/layerslider/skinsI recommend you to duplicate one of the skins folders (for example borderlessdark) and add a custom name t ... jim carter Upgrade PHP 8.0 LayerSlider Causing site to crashClosed   LayerSlider for WordPress   Updated May 9, 2023 at 7:10pm   6 Most recent comment from John G:That option was likely provided by the old theme specifically made for LayerSlider, but you can use any other standard embed method that works with any theme. For example, shortcodes are universally s ... Tamir Scroll Scene not working as Scroll SceneClosed   LayerSlider for WordPress   Updated May 9, 2023 at 8:52am   4 Most recent comment from George K:Hey Tamir,I've investigated your site and found that all sliders have container elements (DIV elements which are created by your theme builder, I think). These DIV elements have height property ... Aaron LayerSlider behind transparent headerClosed   LayerSlider for WordPress   Updated May 8, 2023 at 7:58pm   2 Most recent comment from George K:Hello Aaron,Please set the Layout mode to Full width in Project Settings.You can move the slider up with the page builder you're using or maybe there is an option for that in your theme setting ... Sandra Trouble opening Layer Slider to create a popupClosed   LayerSlider for WordPress   Updated May 8, 2023 at 6:40pm   2 Most recent comment from George K:Hello Sandra,I'm sorry to hear that you're experiencing difficulties. Based on your description, I believe the issue is related to caching. It can be the web browser cache, but more likely ... John Schrock layerslider not viewableClosed   LayerSlider for WordPress   Updated May 8, 2023 at 11:28am   29 Most recent comment from George K:Hello,This is someone else's ticket. Please open a new separate ticket for this case.