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Public Tickets

James Burrell Erroneous Space Causing PHP Errors After UpdatesClosed   LayerSlider for WordPress   Updated December 11, 2023 at 2:28pm   2 Most recent comment from George K:Hello James,The screenshot shows that this is not an official release, so it's not from us. The license key (purchase code) is in a completely different format than the one we use. We see that yo ... R scroll sceneClosed   LayerSlider for WordPress   Updated December 8, 2023 at 7:57am   3 Most recent comment from R:Great! Thanks Eric Bond Auto-Updates NOT workingClosed   LayerSlider for WordPress   Updated November 30, 2023 at 2:45pm   2 Most recent comment from George K:Hello Eric,Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. It seems you ... Cedric Popup Tool / Scroll FunctionalityClosed   LayerSlider for WordPress   Updated November 28, 2023 at 2:59pm   2 Most recent comment from George K:Hello Cedric,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.1. No, unfor ... Nelson Shortcode not workingClosed   LayerSlider for WordPress   Updated November 24, 2023 at 6:50pm   3 Most recent comment from Nelson:Thanks John, Using the System Status I found that the "Heartbeat Control" by WP Rocket was causing the issue.                     I cleared the Cache for it as well as Cloudflare those actio ... David Salahi How to Link a Button to a Paypal pageClosed   LayerSlider for WordPress   Updated November 21, 2023 at 11:59pm   6 Most recent comment from David Salahi:This is a big help. Thank you!David Erin McDade LayerSlider7 No longer being responsiveClosed   LayerSlider for WordPress   Updated November 21, 2023 at 2:33pm   2 Most recent comment from John G:Hi Erin,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.I believe both issu ... Tiffany Layer Slider Front End Error MessageClosed   LayerSlider for WordPress   Updated November 21, 2023 at 12:57pm   4 Most recent comment from George K:Hello Tiffany,I can see the slider on your home page. Did you manage to solve this issue in the mean time? Mari Sandifer Slider Not ShowingClosed   LayerSlider for WordPress   Updated November 21, 2023 at 12:54pm   5 Most recent comment from George K:Hello Mari,I'm not sure about that. Currently, I cannot see any sliders on your homepage. Perry Hover featureClosed   LayerSlider for WordPress   Updated November 16, 2023 at 1:56pm   4 Most recent comment from George K:Hello Perry, It is very easy: create a new image layer, set the size and position. It will be the "bottom" layer. Then, duplicate this layer and change the image to another (this will be the "top" lay ... Patrizio De Priori BugClosed   LayerSlider for WordPress   Updated November 14, 2023 at 7:44pm   14 Most recent comment from John G:No problem; I'm glad I was able to help debug this issue. You can delete the test account now. Patrizio De Priori BugClosed   LayerSlider for WordPress   Updated November 13, 2023 at 4:56pm   1 Most recent comment from Patrizio De Priori:I've been using Layerslider for a while now, but I've seen this bug.Premise:I use a Mac with Safari Crome and FirefoxWP latest versionPHP 8 For example, when I want to change the color of a ... Fabio RefundClosed   LayerSlider for WordPress   Updated November 10, 2023 at 3:14pm   5 Most recent comment from Fabio:Thank you George. I'll follow your advice.Regards,Fabio  Amanda PHP warning errorsClosed   LayerSlider for WordPress   Updated November 8, 2023 at 2:26pm   4 Most recent comment from John G:Thank you for the feedback, Amanda. I'm glad you could solve the problem. Charmaine Taylor Problem with SliderClosed   LayerSlider for WordPress   Updated November 8, 2023 at 2:20pm   6 Most recent comment from George K:Thank you for the reply. Have a nice day.