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Public Tickets

Tonya Barkdoll LayerSlider Not workingClosed   LayerSlider for WordPress   Updated June 20, 2023 at 12:21pm   4 Most recent comment from George K:Hello Tonya,After inspecting your website, I realize that you are still using LayerSlider version 5.6.2, which is more than 9 years old. Unfortunately, that version won't work with newer version ... Joris RefundClosed   LayerSlider for WordPress   Updated June 19, 2023 at 11:36am   2 Most recent comment from George K:Hello Joris,I've issued a full refund for your order and canceled the related subscription. Please note that it usually takes 3-5 business days for the transaction to complete. Heather Roark Hover ButtonClosed   LayerSlider for WordPress   Updated June 16, 2023 at 8:59am   2 Most recent comment from George K:Hello Heather, Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you are ... Clarified Media HotspotClosed   LayerSlider for WordPress   Updated June 15, 2023 at 10:27am   2 Most recent comment from George K:Hello,Unfortunately, no, there is no option for that in the current version. Tymofii Holosniak How can I build vertical slider?Closed   LayerSlider for WordPress   Updated June 13, 2023 at 10:31am   8 Most recent comment from George K:You can create something like this: https://layerslider.com/sliders/sweet-candies/ Rick Allen Start animation triggerClosed   LayerSlider for WordPress   Updated June 12, 2023 at 1:23pm   2 Most recent comment from George K:Hello Rick,Unfortunately, currently there is no option for that. But we will built in an option for that feature in the next release. Would it suit you if you could start the slider by clicking a but ... Urs Transitions and Timeline not workingClosed   LayerSlider for WordPress   Updated June 8, 2023 at 7:45pm   2 Most recent comment from George K:Hello Urs,- If you would like to apply the selected transition preset, just click on the checkmark on the right side of the transition preset name. Please check the attached video.- In the current ve ... Russ Development domain .locClosed   LayerSlider for WordPress   Updated June 6, 2023 at 11:35am   2 Most recent comment from John G:Hi Russ, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. .loc is not a va ... Scott transitionsClosed   LayerSlider for WordPress   Updated June 6, 2023 at 10:18am   4 Most recent comment from George K:Hello Scott, I've set the transition Middle-Scaling from right to your first slide. You can select any transitions by just clicking them and make them selected (blue color). If you select more tr ... Clarified Media Picture sliderClosed   LayerSlider for WordPress   Updated June 6, 2023 at 10:07am   6 Most recent comment from George K:Just simply add slide background images to all your slides and the default transition between the slides will be sliding from left/right (depending on the navigation). Sonia Troubleshooting the Plugins - big iconsClosed   LayerSlider for WordPress   Updated June 5, 2023 at 2:06pm   2 Most recent comment from George K:Hello Sonia,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please always ... František Korečko non-functional control of the carouselClosed   LayerSlider for WordPress   Updated June 2, 2023 at 5:42pm   4 Most recent comment from George K:Thank you for the feedback! Sofia Lamus Panels not showing on websiteClosed   LayerSlider for WordPress   Updated June 1, 2023 at 12:18pm   2 Most recent comment from George K:Hello Sofia,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.These error m ... Kevin Wood Unable to Create New Sliders or Edit Existing SlidersClosed   LayerSlider for WordPress   Updated June 1, 2023 at 12:01pm   6 Most recent comment from George K:Yes, please use [email protected] for the account John Haswell 3 Second Delay When Opening Pop-upsClosed   LayerSlider for WordPress   Updated May 31, 2023 at 1:34pm   4 Most recent comment from George K:Thank you for the feedback! Have a nice day.