Okay

Public Tickets

Rob LayerSlayer issue after domain transferClosed   LayerSlider for WordPress   Updated October 13, 2023 at 2:12pm   4 Most recent comment from George K:Hello Rob,I've checked your site at: https://automotive-wealth.com/It seems you are using another slider plugin and not LayerSlider. Steve cant open old layersliderClosed   LayerSlider for WordPress   Updated October 9, 2023 at 3:26pm   2 Most recent comment from George K:Hello Steve,Please empty/purge all caches in any cache plugins you are using. This should solve your issue. Stefan Treichl Transition presentsClosed   LayerSlider for WordPress   Updated October 9, 2023 at 12:25pm   2 Most recent comment from George K:Hello Stefan,Please click on the checkmark to apply the preset (clicking on the preset name only plays a preview of that). Henrik TextClosed   LayerSlider for WordPress   Updated October 6, 2023 at 8:08am   3 Most recent comment from Henrik:You are the best. Thank yoy :-) Stephen Parker Images showing up not in any layer.Closed   LayerSlider for WordPress   Updated October 2, 2023 at 1:37pm   7 Most recent comment from Stephen Parker:Thank you, George. That did the trick. I think we're set now. Appreciate the help! ❤️ Rowby Goren Can't apply my selected transitionClosed   LayerSlider for WordPress   Updated October 2, 2023 at 12:21pm   2 Most recent comment from George K:Hello Rowby, As I can see, in the mean time you have solved this issue. I've checked your website and I can see the slider working with 3D slide transitions. Is there anything else I can help you ... Rowby Goren LOCKs on locked layer should be a different colorClosed   LayerSlider for WordPress   Updated October 2, 2023 at 12:16pm   2 Most recent comment from George K:Hello Rowby,Thank you for the kind words and for your recommendation. We'll think about it, all the more so because we want to extend the layer functions regarding to their visibility. Caterina Hide a project on mobileClosed   LayerSlider for WordPress   Updated October 2, 2023 at 12:13pm   4 Most recent comment from George K:I've replied to your other ticket, regarding to the update.If you would like to hide the nav. arrows on mobile, you should create navigation elements for that from icon layers. I can help you wit ... Caterina Update doesn't workClosed   LayerSlider for WordPress   Updated October 2, 2023 at 12:06pm   2 Most recent comment from George K:Hello Caterina,Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. It seem ... Umar Animation not work on slidesClosed   LayerSlider for WordPress   Updated September 29, 2023 at 10:49am   2 Most recent comment from George K:Hello Umar,In LayerSlider v5 or v6 we changed how slide transitions are working. If there is no transition selected, the default transition is "Sliding from right". To select transitions, on the right ... tom roe Populate pictures from user folder.Closed   LayerSlider for WordPress   Updated September 28, 2023 at 1:31pm   2 Most recent comment from John G:Hi Tom,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.There's likely ... Lars Aldman odd popup behaviorClosed   LayerSlider for WordPress   Updated September 28, 2023 at 8:58am   4 Most recent comment from George K:Great, thank you for the feedback. Have a nice day!  Ed Rosenthal using php in elementorClosed   LayerSlider for WordPress   Updated September 27, 2023 at 2:16pm   11 Most recent comment from John G:I'm glad that everything is working out okay! It also works okay on my end, tested on various devices. Caching can be tricky, and unfortunately, we can't do much on our side to control these ... Mike How can we use own local (in AVADA managed) fonts?Closed   LayerSlider for WordPress   Updated September 26, 2023 at 12:55pm   3 Most recent comment from Mike:Hallo George, too complicated, what a pity ;(Thx, Mike david unwanted padding above layerslidersClosed   LayerSlider for WordPress   Updated September 25, 2023 at 7:39pm   2 Most recent comment from George K:Hello David,There are empty H2 elements with "widgettitle" class name, that cause these "gaps". Please remove those title elements and the gaps will be gone.