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  Public Ticket #2431351
download problem no zip file
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  • Dona Zeuli started the conversation

    Just purchased layer slider today. Trying ti add to plugins on Wordpress. Got the download but it is NOT in a zip file format. In download is a folder called assets, index php, layer slider php and quick start guide. I NEED the ZIP FILE for installation. Your start up guide refers to that zip file . Where is it? Thank you, Dona

  •  63
    Kristof replied

    Hello Dona,

    Thank you for getting in touch with us!
    The files which you mentioned are in the installable zip file. You should install directly the .zip file which you downloaded from your account:
    https://account.kreaturamedia.com/

    Please check it again and if you will have any question, feel free to ask.

    Best Regards,
    Kristof Molnar | Kreatura Support Team