Okay
  Public Ticket #2425191
code activation approval
Closed

Comments

  • william brijaldo started the conversation

    Last week I bought the layer slider and it turns out that today it tells me that I need activation approval I do not know what the problem is I need it to be solved as soon as possible, thanks

  •  244
    Kreatura Support replied

    Hello William,

    Thank you for getting in touch with us!

    To fight against piracy and other forms of misuse, our systems are monitoring for suspicious activities. When our systems detect such activities associated with a license key, LayerSlider might prompt you for an activation approval. The usual patterns we're monitoring for include:

    - Unusually high number of activation attempts within a short time frame;

    - Consistently reoccurring activation attempts on the same sites

    We've now approved your activation attempt and the next time you try to use your license key will work as intended.

    Best Regards,
    Andrea | Kreatura Support Team