As I see there is a javascript error on your site, which is not related to LayerSlider but it can cause this problem with the initialization. You should disable the autooptimize for testing and detect the location of the wrong code. After that the slider should work properly.
We had the same issue today. We had to go back to previous version of Wordpress to get it working again.
We had the slide coming originaly with our website theme, but today we bought it as we wanted to update it, but it doesn't allow to do it, even after putting in the license number.
With the update to WordPress 5.5, a migration tool known as jquery-migrate will no longer be enabled by default. This may lead to unexpected behaviors in some themes who run older code. You should try this plugin for a temporary solution until the theme developer fixes it: https://wordpress.org/plugins/enable-jquery-migrate-helper/
After that the slider should work properly. Please check it.
We update the wordpress version to 5.5 and now we can't see the sliders on the website.
Could you help me please.
Kind regards,
Samuele
Hello Samuele,
Thank you for getting in touch with us!
As I see there is a javascript error on your site, which is not related to LayerSlider but it can cause this problem with the initialization. You should disable the autooptimize for testing and detect the location of the wrong code. After that the slider should work properly.
Please check it.
Best Regards,
Andrea | Kreatura Support Team
I disabled autoptimize, but the layerslider doesn't work correctly
Hello Samuele,
Thank you for the answer.
Now I see which file contains the wrong code from your theme.
Uncaught TypeError: $(...).live is not a function line 173:
https://www.anticoforziere.com/wp-content/themes/restinn2/js/script.js?ver=5.5
Please fix it and after that the slider should work properly.
Best Regards,
Andrea | Kreatura Support Team
What can I do?
Hello Samuele,
Thank you for your feedback!
You should remove/commented out the wrong codes from your theme's script or you should contact with the developers of your theme to help with it.
Best Regards,
Andrea | Kreatura Support Team
Where can I find the wrong codes?
Hello Samuele,
https://www.anticoforziere.com/wp-content/themes/restinn2/js/script.js?ver=5.5
line 173
I created for you a video about how to locate the javascript error, please check it.
https://www.loom.com/share/20b2e472b6ea4c048e391ed16ab9eac4
Best Regards,
Andrea | Kreatura Support Team
Hi Kristof.
We had the same issue today. We had to go back to previous version of Wordpress to get it working again.
We had the slide coming originaly with our website theme, but today we bought it as we wanted to update it, but it doesn't allow to do it, even after putting in the license number.
I have attached the screen shot.
Let me know, please.
Thank you.
Hello,
With the update to WordPress 5.5, a migration tool known as jquery-migrate will no longer be enabled by default. This may lead to unexpected behaviors in some themes who run older code. You should try this plugin for a temporary solution until the theme developer fixes it:
https://wordpress.org/plugins/enable-jquery-migrate-helper/
After that the slider should work properly. Please check it.
You should check this link about how to update your plugin manually:
https://layerslider.kreaturamedia.com/documentation/#updating-manual
Best Regards,
Andrea | Kreatura Support Team
Now it works, thank you
You are welcome!
Best Regards,
Andrea | Kreatura Support Team