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Public Tickets

Oleg Full-screen buttonClosed   LayerSlider for WordPress   Updated July 7, 2020 at 7:39am   4 Most recent comment from Kreatura Support:You are welcome! james forte Moved site and want to transfer licenseClosed   LayerSlider for WordPress   Updated July 3, 2020 at 11:29am   2 Most recent comment from George K:Hi James,You should deactivate your license key on roplast.com, after that you will be able to activate it on the new domain. Russell Granger Update failedClosed   LayerSlider for WordPress   Updated July 3, 2020 at 11:29am   4 Most recent comment from John G:Hi Russell,The "Update package not available" error message almost always means that another theme/plugin hooks into the WordPress updater system and messes with the update package. It's quite co ... Inbar Grinberg arrows in slide from templet are not working properlyClosed   LayerSlider for WordPress   Updated July 3, 2020 at 11:24am   2 Most recent comment from George K:Dear Inbar,Please show us your site where we can check this issue. It is probably because of a CSS conflict. Dave Porter Making controls clearer to ivewClosed   LayerSlider for WordPress   Updated June 30, 2020 at 10:59am   2 Most recent comment from Kreatura Support:Hello Dave,Thank you for getting in touch with us!You should try to change the skin of your slider in the slider settings / appearance tab.Other option is that if you modify the navigation buttons wi ... James Davidson Unable to add new sliderClosed   LayerSlider for WordPress   Updated June 30, 2020 at 7:52am   2 Most recent comment from Kreatura Support:Hello James,Thank you for getting in touch with us!As I see you have the 6.9.2 version, which is outdated. Please update your plugin to the latest version.You should check this link in our documentati ... Lars Göran Blom Slider jump after fadeClosed   LayerSlider for WordPress   Updated June 30, 2020 at 7:18am   6 Most recent comment from Kreatura Support:You are welcome and I wish you too!  claudia arkush text drop shadowClosed   LayerSlider for WordPress   Updated June 29, 2020 at 12:57pm   4 Most recent comment from Kreatura Support:You are welcome! raf Functionality / Compatibilty questionClosed   LayerSlider for WordPress   Updated June 29, 2020 at 12:50pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us and your kind words!Unfortunately, it is not possible to achieve this feature with the current version of the LayerSlider.We have a play by scroll feature, ... Nikolaus Rapp usageClosed   LayerSlider for WordPress   Updated June 29, 2020 at 12:17pm   2 Most recent comment from Kreatura Support:Hello Nikolaus, Thank you for getting in touch with us!In the media library you can upload more than one image at a time, but unfortunately, it is not possible to create a slider automatically for 150 ... Kiu Using custom Font on SliderClosed   LayerSlider for WordPress   Updated June 29, 2020 at 11:56am   9 Most recent comment from Kreatura Support:Hello Kiu,Thank you for your feedback!If two or more image with the same URL are available in one page, then the browser load the image only once, so only the html code will be duplicated present. Odra Unable to activateClosed   LayerSlider for WordPress   Updated June 29, 2020 at 11:47am   2 Most recent comment from Kreatura Support:Hello Odra,Thank you for getting in touch with us!With these symptoms, it's highly likely that there is a PHP error on your site. Knowing the exact error message can be extremely useful to unders ... Kirk Lukan Slide LinkingClosed   LayerSlider for jQuery   Updated June 27, 2020 at 7:47am   2 Most recent comment from George K:Hi Kirk,I should check your code for a safer solution but I think that your layers may overlap and because the link to the last slide is on the top of the other linked layers, you can click only on th ... raf Importing TemplateClosed   LayerSlider for WordPress   Updated June 26, 2020 at 5:54pm   3 Most recent comment from John G:Hi Theresa,I'm glad to hear that they were able to solve this issue. We're also attempting to increase the execution time and memory limits in LayerSlider, but sometimes only the host can m ... Clemens Slider doesn't start - stays whiteClosed   LayerSlider for WordPress   Updated June 26, 2020 at 11:59am   2 Most recent comment from George K:Hi Clemens,I checked your site and it seems like that there is a JavaScript error in one of the WooCommerce JS files. Please check the attached screenshot. This issue is not related to the slider, but ...