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Public Tickets

Steve Gilbert Text AnimationClosed   LayerSlider for WordPress   Updated July 16, 2020 at 2:59pm   4 Most recent comment from Kreatura Support:You are welcome!  Jimmy Chiou LayerSlider block my navibar menuClosed   LayerSlider for WordPress   Updated July 16, 2020 at 10:36am   6 Most recent comment from Kreatura Support:You are welcome!  Telrad Image issuesClosed   LayerSlider for WordPress   Updated July 16, 2020 at 7:15am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Could you please send me a wordpress admin temporary to your site or export your slider and send it to me? I would like to check the configuration. If you ... claudia arkush font change on mobileClosed   LayerSlider for WordPress   Updated July 15, 2020 at 2:24pm   4 Most recent comment from Kreatura Support:Great. It looks like much better with this font.  IH Bangkok Mobile LoadClosed   LayerSlider for WordPress   Updated July 15, 2020 at 11:20am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us!Yes, that's how LayerSlider works right now. This is necessary because hideUnder / hideOver is also widely used to create multiple sliders on the des ... M Tantouri PopupClosed   LayerSlider for WordPress   Updated July 14, 2020 at 1:47pm   12 Most recent comment from Kreatura Support:Thank you for your feedback!We are planning to add this feature to the plugin as soon as possible. Inaki LicensingClosed   LayerSlider for WordPress   Updated July 13, 2020 at 8:29am   4 Most recent comment from Kreatura Support:Hello Dorian,Thank you for getting in touch with us!Your dev site domain should be in the whitelisted domains.You should check this link in our documentation page about development installations:https ... Paul Is Feature Doable?Closed   LayerSlider for WordPress   Updated July 10, 2020 at 9:34am   13 Most recent comment from Kreatura Support:Hello Paul,Thank you for your kindness!Maybe you can like our page in Facebook or recommend it to your developer friends:https://www.facebook.com/kreaturamedia Jeremy Heymann Does your product use jquerry.online/cdn.jsClosed   LayerSlider for WordPress   Updated July 10, 2020 at 7:07am   3 Most recent comment from Kreatura Support:Hello Jeremy,Thank you for getting in touch with us!This javascript file is not related to LayerSlider. You should try to disable your other plugins temporary one by one. This way you can quickly el ... Carol Mattsson I want to use my single layer slider license on both my live and development websiteClosed   LayerSlider for WordPress   Updated July 9, 2020 at 1:09pm   6 Most recent comment from John G:Hi Carol, I'm John from the Kreatura Dev Team. I'd like to provide some further insights to clear up some of the confusion and find a solution. The 6 months included support time that you re ... Inbar Grinberg My Popup missing designClosed   LayerSlider for WordPress   Updated July 9, 2020 at 10:01am   10 Most recent comment from Kreatura Support:You are welcome!  Bodo Olschewski bugClosed   LayerSlider for WordPress   Updated July 8, 2020 at 11:22am   4 Most recent comment from Kreatura Support:Hello Bodo,Thank you for your feedback!The show only for firsttime visitors option works properly on my localhost.Could you please send me a test/dev site, where I can check and reproduce this issue? ... Aldo Arguello Icons Colors Not ChangingClosed   LayerSlider for WordPress   Updated July 8, 2020 at 10:55am   2 Most recent comment from Kreatura Support:Hello Aldo,Thank you for getting in touch with us!The problem is that a rule from your theme's css code overwrite the color of the icon. Please check the attached video. You should remove it or o ... Kelly Harvie This product does not workClosed   LayerSlider for WordPress   Updated July 8, 2020 at 6:43am   2 Most recent comment from Kreatura Support:Hello Kelly,Thank you for getting in touch with us!Did you solve the problem with the LayerSlider? I checked your homepage and as I see the slider works properly. If not, how can I reproduce the issu ... Nico Boers Marketing 3 slider not workingClosed   LayerSlider for WordPress   Updated July 7, 2020 at 9:46am   4 Most recent comment from Kreatura Support:You are welcome!