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Public Tickets

Valentin Slidder only blankClosed   LayerSlider for WordPress   Updated August 13, 2020 at 8:03am   2 Most recent comment from Kreatura Support:Hello Valentin,Thank you for getting in touch with us!As I see there is a javascript error on your site, which is not related to LayerSlider but it can cause problem with the initialization of it. W ... ralph bulletin only in white?Closed   LayerSlider for WordPress   Updated August 12, 2020 at 2:32pm   4 Most recent comment from Kreatura Support:You are welcome! Gerhard Hufnagl Play by Scroll buggy in SafariClosed   LayerSlider for WordPress   Updated August 12, 2020 at 10:55am   11 Most recent comment from Kreatura Support:Hello Jesse,We are very busy with the development of the new version of LayerSlider, so we can't promise to fix this error in x days. Thank you for your patience! Panagiotis Karageorgos Array and string offset access syntax with curly braces is deprecatedClosed   LayerSlider for WordPress   Updated August 12, 2020 at 10:18am   2 Most recent comment from Kreatura Support:Hello Panagiotis,Thank you for contacting with us!As I see you use the Enfold theme, which have a theme bundled version of the plugin.Go to Enfold > Layout Builder > Integrated (Bundled) LayerSlider ... Shane Rees Slider not showingClosed   LayerSlider for WordPress   Updated August 12, 2020 at 8:02am   7 Most recent comment from Kreatura Support:You are welcome! Kate Perrett Layer slider displaying on front end after WP updateClosed   LayerSlider for WordPress   Updated August 12, 2020 at 7:20am   2 Most recent comment from Kreatura Support:Hello Kate,Thank you for getting in touch with us!There is no compatibility issue with the WP Contact Form 7 plugin. Probably, there was a javascript issue which was related to the Contact Form and it ... Carlos Cardozo Not working with Polylang/ string translationsClosed   LayerSlider for WordPress   Updated August 12, 2020 at 6:52am   8 Most recent comment from Kreatura Support:You are welcome! Sam Chandler 6.10.2 installed. Update to 6.11.2Closed   LayerSlider for WordPress   Updated August 11, 2020 at 6:40am   4 Most recent comment from Kreatura Support:You are welcome! Renee Plugin update failedClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:22am   2 Most recent comment from Kreatura Support:Hello Renee,Thank you for getting in touch with us!What was the problem with the update? Could you please send me a screenshot about the issue and your LayerSlider WP -> Options -> System Status tab? ... Thom Barath Page speed issuesClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:21am   7 Most recent comment from Kreatura Support:Hello Thom,Thank you for your answer!You should enable the include scripts in the footer, conditional script loading and use slider markup caching option under Layerslider -> options -> advanced tab. ... Eren Atik Payment and invoiceClosed   LayerSlider for WordPress   Updated August 5, 2020 at 1:22pm   2 Most recent comment from Kreatura Support:Hello Eren,Thank you for getting in touch with us!Here is a link to your invoice:https://kreatura.onfastspring.com/account/order/KREATURA200728-4775-29144/invoiceYou can check it and manage your licen ... Andrew Paterson Issues with Layer slider > revealing and hiding scroll bar on animationClosed   LayerSlider for WordPress   Updated August 5, 2020 at 9:11am   17 Most recent comment from Kreatura Support:Hello Andrew,Thank you for your answer.If you will have any other question, feel free to ask. JIN-SEONG PARK LICENSE addClosed   LayerSlider for WordPress   Updated August 3, 2020 at 10:41am   2 Most recent comment from Kreatura Support:Hello Park,Thank you for getting in touch with us!We don't provide unlimited license. As I see in our system, you purchased the LayerSlider with In-Stock License, which is recommended for theme ... Paul Element PositioningClosed   LayerSlider for WordPress   Updated August 3, 2020 at 6:28am   2 Most recent comment from Kreatura Support:Hello Paul,Thank you for contacting with us!It is possible to modify the icons position, it based on the skin which you selected.The LayerSlider WP skin editor offers you a graphical way on your WP ad ... Brent Meacham Rename sliderClosed   LayerSlider for WordPress   Updated August 3, 2020 at 6:17am   3 Most recent comment from Kreatura Support:Hello Brent,Thank you for getting in touch with us!If you will have any other question, feel free to ask.