Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Anita Layer Slider not showing up on the home pageClosed   LayerSlider for WordPress   Updated July 23, 2020 at 7:27am   6 Most recent comment from Kreatura Support:Hello Anita,Thank you for your feedback!We couldn't reproduce your issue in any device. Do you give width to the text layers? If you gave it, take it a little bigger, or delete the width value ... Daniel Slide Hyperlink Title AttributeClosed   LayerSlider for WordPress   Updated July 22, 2020 at 8:42am   4 Most recent comment from Kreatura Support:Hello Daniel,Thank you for your feedback!You can add alt attribute to the images in the WordPress Media Library. This value will also be used in the LayerSlider background. Karissa Slider ScrollingClosed   LayerSlider for WordPress   Updated July 22, 2020 at 8:39am   2 Most recent comment from Kreatura Support:Hello Karissa,Thank you for getting in touch with us!Unfortunately, it is not possible to achieve this with the Play by scroll feature.Probably we will completely remake the play by scroll feature in ... Keagan Maher slider spacingClosed   LayerSlider for WordPress   Updated July 21, 2020 at 7:57am   2 Most recent comment from Kreatura Support:Hello Keagan,Thank you for getting in touch with us!I suggest you to create a separate slider for mobile, because the full page is not too optimal for mobile layout.You could also build two sliders w ... Paul Adjusting Slider to Browser Window VerticallyClosed   LayerSlider for WordPress   Updated July 20, 2020 at 9:08am   6 Most recent comment from Kreatura Support:Hello Paul,I answered your other ticket, please check it. Dan Merton mp4 in sliderClosed   LayerSlider for WordPress   Updated July 20, 2020 at 8:56am   2 Most recent comment from Kreatura Support:Hello Dan,Thank you for getting in touch with us!Yes, you should use video / audio layer.LayerSlider supports YouTube, Vimeo, and self-hosted HTLM5 video/audio out of the box. We've integrated ma ... Margaret Glover Revolution Slider replaced with LayerSlider, do I have to recreate slider?Closed   LayerSlider for WordPress   Updated July 20, 2020 at 7:48am   2 Most recent comment from Kreatura Support:Hello Margaret,Thank you for getting in touch with us!These two slider plugin is different. If you created a slider in Revolution Slider but you will use our LayerSlider plugin, then you should recrea ... Bart De Lepeleer appearanceClosed   LayerSlider for jQuery   Updated July 20, 2020 at 7:34am   8 Most recent comment from Kreatura Support:Hello Bart,Thank you for your feedback and sorry for the late answer!Yes, it really doesn't work. You should set the allowFullscreen to false, because it's a bug in the current version that ... Ana Relvas PHP ZipArchive extensionClosed   LayerSlider for WordPress   Updated July 17, 2020 at 6:37am   4 Most recent comment from Kreatura Support:You are welcome!  Steve Gilbert Text AnimationClosed   LayerSlider for WordPress   Updated July 16, 2020 at 2:59pm   4 Most recent comment from Kreatura Support:You are welcome!  Jimmy Chiou LayerSlider block my navibar menuClosed   LayerSlider for WordPress   Updated July 16, 2020 at 10:36am   6 Most recent comment from Kreatura Support:You are welcome!  Telrad Image issuesClosed   LayerSlider for WordPress   Updated July 16, 2020 at 7:15am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Could you please send me a wordpress admin temporary to your site or export your slider and send it to me? I would like to check the configuration. If you ... claudia arkush font change on mobileClosed   LayerSlider for WordPress   Updated July 15, 2020 at 2:24pm   4 Most recent comment from Kreatura Support:Great. It looks like much better with this font.  IH Bangkok Mobile LoadClosed   LayerSlider for WordPress   Updated July 15, 2020 at 11:20am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us!Yes, that's how LayerSlider works right now. This is necessary because hideUnder / hideOver is also widely used to create multiple sliders on the des ... M Tantouri PopupClosed   LayerSlider for WordPress   Updated July 14, 2020 at 1:47pm   12 Most recent comment from Kreatura Support:Thank you for your feedback!We are planning to add this feature to the plugin as soon as possible.