Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Paul KWON 404. Page not foundClosed   LayerSlider for WordPress   Updated September 4, 2020 at 7:27am   3 Most recent comment from Kreatura Support:Hello Paul, Thank you for getting in touch with us!I checked your homepage and as I see the slider is visible. Did you solve this issue?However this error message is not related to our plugin, the pro ... Bryant Medina cannot save any changesClosed   LayerSlider for WordPress   Updated September 3, 2020 at 1:33pm   4 Most recent comment from Kreatura Support:Thank you for your feedback!If you will have any other question, feel free to ask. Bill Mitchell Need automated tabs.Closed   LayerSlider for WordPress   Updated September 3, 2020 at 1:33pm   4 Most recent comment from Kreatura Support:Hello Bill,Thank you for your feedback!Currently it is not possible to achieve this feature with the thumbnail navigation.I forwarded your idea to the developers and we will consider to add this featu ... Bill Mitchell Go to a post when a slide advancesClosed   LayerSlider for WordPress   Updated September 3, 2020 at 12:52pm   4 Most recent comment from Kreatura Support:Hello Bill,Thank you for the answer.You should write a javascript code to the event callbacks / slide chang events / slideChangeDidComplete function to redirect the user to the actual slide url. You ... Debbie Miller Site not rendering below headerClosed   LayerSlider for WordPress   Updated September 3, 2020 at 10:49am   2 Most recent comment from Kreatura Support:Hello Debbie,Thank you for getting in touch with us!I checked your screenshot and these issues in the code are related to the theme bundled version of the LayerSlider. You should remove it from Enfo ... Ashleigh Tabisher Broken slider on siteClosed   LayerSlider for WordPress   Updated September 1, 2020 at 6:17am   2 Most recent comment from Kreatura Support:Hello Ashleigh,Thank you for getting in touch with us!As I see you use on outdated version of the plugin. Please update it to the latest version which is the 6.11.2.I suggest you to try the manually ... Samuel E Bonet Image loading issues on sliderClosed   LayerSlider for WordPress   Updated August 31, 2020 at 9:16am   2 Most recent comment from Kreatura Support:Hello Samuel,Thank you for getting in touch with us!Which mobile device and browser do you use for testing? I couldn't reproduce the issue.Could you please send me a video or some screenshot abou ... Jelle Loosman I want to loop my sliderClosed   LayerSlider for WordPress   Updated August 31, 2020 at 9:00am   4 Most recent comment from Kreatura Support:Hello Jelle,Loop is refer to the "cycle" function in that case. It used to be called that and we didn’t rewrite it there yet.If you will have any other question, feel free to ask. Oz Website slider templateClosed   LayerSlider for WordPress   Updated August 27, 2020 at 1:25pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!We positioned the sliders with bootstrap in our theme. If you are not familiar with coding, then the easiest way if you use a page builder to achieve the s ... Open Tech How to style for mobileClosed   LayerSlider for WordPress   Updated August 27, 2020 at 8:26am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us!In the layer style settings, there is an option to add the min. mobile font size. There is two other option to create mobile sliders: Since version 6 of L ... Mike Fields Broken Layer SliderClosed   LayerSlider for WordPress   Updated August 25, 2020 at 10:27am   7 Most recent comment from Kreatura Support:Hello Mike, As I see you solve the issue on this page: https://mikefieldsbronzes.com/proposals/ If I disable the youtube api loading in your plugin, then it doesn't crash LayerSliders with embed ... Paolo Slider button not working on mobileClosed   LayerSlider for WordPress   Updated August 25, 2020 at 7:11am   6 Most recent comment from Kreatura Support:You are welcome! werner destrijcker Not possible to activate pluginClosed   LayerSlider for WordPress   Updated August 24, 2020 at 11:50am   6 Most recent comment from Kreatura Support:Hello,Thank you for the screenshot! Unfortunately, there is no error.In almost all cases it's a server configuration issue that only your web hosting company can help solving. It worth to also co ... Stéphane prview sliderClosed   LayerSlider for WordPress   Updated August 24, 2020 at 8:27am   2 Most recent comment from Kreatura Support:Hello Stéphane,Thank you for getting in touch with us!You can check the preview in the editor if you hit the space button.Other option is that if you add it to a page and you can check the preview of ... Melissa Lawrence Move mute button on full screen video background to different cornerClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:25am   2 Most recent comment from Kreatura Support:Hello Melissa,Thank you for getting in touch with us!You can modify the position of the mute button with custom CSS. You can write it to LayerSlider WP -> Options -> CSS Editor. For example: .ls-medi ...