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Public Tickets

Debbie Miller Site not rendering below headerClosed   LayerSlider for WordPress   Updated September 3, 2020 at 10:49am   2 Most recent comment from Kreatura Support:Hello Debbie,Thank you for getting in touch with us!I checked your screenshot and these issues in the code are related to the theme bundled version of the LayerSlider. You should remove it from Enfo ... Ashleigh Tabisher Broken slider on siteClosed   LayerSlider for WordPress   Updated September 1, 2020 at 6:17am   2 Most recent comment from Kreatura Support:Hello Ashleigh,Thank you for getting in touch with us!As I see you use on outdated version of the plugin. Please update it to the latest version which is the 6.11.2.I suggest you to try the manually ... Samuel E Bonet Image loading issues on sliderClosed   LayerSlider for WordPress   Updated August 31, 2020 at 9:16am   2 Most recent comment from Kreatura Support:Hello Samuel,Thank you for getting in touch with us!Which mobile device and browser do you use for testing? I couldn't reproduce the issue.Could you please send me a video or some screenshot abou ... Jelle Loosman I want to loop my sliderClosed   LayerSlider for WordPress   Updated August 31, 2020 at 9:00am   4 Most recent comment from Kreatura Support:Hello Jelle,Loop is refer to the "cycle" function in that case. It used to be called that and we didn’t rewrite it there yet.If you will have any other question, feel free to ask. Oz Website slider templateClosed   LayerSlider for WordPress   Updated August 27, 2020 at 1:25pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!We positioned the sliders with bootstrap in our theme. If you are not familiar with coding, then the easiest way if you use a page builder to achieve the s ... Open Tech How to style for mobileClosed   LayerSlider for WordPress   Updated August 27, 2020 at 8:26am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us!In the layer style settings, there is an option to add the min. mobile font size. There is two other option to create mobile sliders: Since version 6 of L ... Mike Fields Broken Layer SliderClosed   LayerSlider for WordPress   Updated August 25, 2020 at 10:27am   7 Most recent comment from Kreatura Support:Hello Mike, As I see you solve the issue on this page: https://mikefieldsbronzes.com/proposals/ If I disable the youtube api loading in your plugin, then it doesn't crash LayerSliders with embed ... Paolo Slider button not working on mobileClosed   LayerSlider for WordPress   Updated August 25, 2020 at 7:11am   6 Most recent comment from Kreatura Support:You are welcome! werner destrijcker Not possible to activate pluginClosed   LayerSlider for WordPress   Updated August 24, 2020 at 11:50am   6 Most recent comment from Kreatura Support:Hello,Thank you for the screenshot! Unfortunately, there is no error.In almost all cases it's a server configuration issue that only your web hosting company can help solving. It worth to also co ... Stéphane prview sliderClosed   LayerSlider for WordPress   Updated August 24, 2020 at 8:27am   2 Most recent comment from Kreatura Support:Hello Stéphane,Thank you for getting in touch with us!You can check the preview in the editor if you hit the space button.Other option is that if you add it to a page and you can check the preview of ... Melissa Lawrence Move mute button on full screen video background to different cornerClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:25am   2 Most recent comment from Kreatura Support:Hello Melissa,Thank you for getting in touch with us!You can modify the position of the mute button with custom CSS. You can write it to LayerSlider WP -> Options -> CSS Editor. For example: .ls-medi ... Melissa Lawrence Video mute not disabledClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:24am   4 Most recent comment from Kreatura Support:Hello Melissa, You can modify the position of the mute button with custom CSS.You can write it to LayerSlider WP -> Options -> CSS Editor. For example: .ls-media-unmute {    top: auto;    bo ... claudia arkush can't center verticallyClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:05am   9 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! MARTA AVANZI Updateds don't workClosed   LayerSlider for WordPress   Updated August 19, 2020 at 7:04am   2 Most recent comment from Kreatura Support:Hello Marta, Thank you for getting in touch with us!What's the problem with the updates? I checked your website and LayerSlider works properly.As I see in our system, you tried to activate this ... thegreensurfer unmute/mute buttonClosed   LayerSlider for WordPress   Updated August 18, 2020 at 12:10pm   2 Most recent comment from Kreatura Support:Hello Jacob,Thank you for getting in touch with us!Unfortunately, it is not possible with the current settings of LayerSlider.If you disable the Slider settings / Video / Remember unmute state and set ...