Okay

Public Tickets

Kelsang Khacho Double purchaseClosed   LayerSlider for WordPress   Updated October 20, 2020 at 7:20am   2 Most recent comment from Kreatura Support:Hello Kelsang,Thank you for getting in touch with us!We accepted your refund request, the amount will appear on your card in some workdays. Paul Daly Using API to close another PopupClosed   LayerSlider for WordPress   Updated October 20, 2020 at 6:57am   5 Most recent comment from Kreatura Support:You are welcome! Ray Falvey Downloading TemplatesClosed   LayerSlider for WordPress   Updated October 19, 2020 at 2:41pm   2 Most recent comment from Kreatura Support:Hello Ray,Thank you for getting in touch with us!In almost all cases it's a server configuration issue that only your web hosting company can help solving. You should contact them with about the ... Richard Bone LayerSlider using IP instead of domainClosed   LayerSlider for WordPress   Updated October 16, 2020 at 2:19pm   2 Most recent comment from Kreatura Support:Hello Richard,Thank you for getting in touch with us! We don’t store specific URLs for images, they are dynamically generated based on WordPress’s built-in functions, so it shouldn’t be bad. Pro ... Martin How to doClosed   LayerSlider for WordPress   Updated October 16, 2020 at 10:32am   2 Most recent comment from Kreatura Support:Hello Martin,Thank you for getting in touch with us!The problem is that, this slider use the global hover effect to enable hover transition for more layer at the same time when the user hovers on it. ... Lars Aldman No scaling on laptop screenClosed   LayerSlider for WordPress   Updated October 16, 2020 at 10:20am   4 Most recent comment from Kreatura Support:Hello Lars,Thank you for the answer!Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature is called device specific layer ... Jen Incorrect email address for purchased templateClosed   LayerSlider for WordPress   Updated October 15, 2020 at 9:37am   2 Most recent comment from Kreatura Support:Hello Jen,Thank you for getting in touch with us!I transfered your order. Please check it on your account in our site.https://account.kreaturamedia.com/ Johan Layer Slider Refund on PurchaseClosed   LayerSlider for WordPress   Updated October 14, 2020 at 11:14am   4 Most recent comment from Kreatura Support:Hello Johan,Thank you for your feedback!I send an email to you with the refund informations. Please check it. Brian Sikorski Slider button link color on hoverClosed   LayerSlider for WordPress   Updated October 14, 2020 at 10:41am   6 Most recent comment from Kreatura Support:You are welcome!If you will have any other question, feel free to ask. Kenny Berwager Adding a Magnifying Zoom to LayerSlider ImageClosed   LayerSlider for WordPress   Updated October 13, 2020 at 11:15am   2 Most recent comment from Kreatura Support:Hello Kenny,Thank you for getting in touch with us!You should check this link in our documentation page about how to integrate the slider with the Fancybox plugin, which can help you to achieve this f ... Yosi Krivo Where to subscription popup goes?Closed   LayerSlider for WordPress   Updated October 13, 2020 at 9:39am   4 Most recent comment from Kreatura Support:Hello Yosi,Thank you for the answer!If you use the repeat after 0, after the end of a browsing session option then you should test the popup opening in an incognito browser. It will show in every inco ... Enes layer sliderClosed   LayerSlider for WordPress   Updated October 12, 2020 at 12:55pm   4 Most recent comment from Kreatura Support:Hello,Thank you for the answer!You have an outdated version of the plugin, which was released in 2015. Please check this link in our documentation page about how to update LayerSlider manually:https:/ ... Johan Play By Scroll animation & StatesClosed   LayerSlider for WordPress   Updated October 12, 2020 at 12:03pm   2 Most recent comment from Kreatura Support:Hello Johan,Thank you for getting in touch with us!Unfortunately, it is not possible remove this movement for the play by scroll feature.We are planning to completely rewrite this function and add som ... minnow470 cssClosed   LayerSlider for WordPress   Updated October 12, 2020 at 10:17am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Could you please send me a link where I can check your slider? Philo Unresponsive interface and issues displaying sliders wordpress 5.5.1–fr_FRClosed   LayerSlider for WordPress   Updated October 12, 2020 at 8:03am   5 Most recent comment from Kreatura Support:You are welcome!