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Public Tickets

Melissa Lawrence Video mute not disabledClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:24am   4 Most recent comment from Kreatura Support:Hello Melissa, You can modify the position of the mute button with custom CSS.You can write it to LayerSlider WP -> Options -> CSS Editor. For example: .ls-media-unmute {    top: auto;    bo ... claudia arkush can't center verticallyClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:05am   9 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! MARTA AVANZI Updateds don't workClosed   LayerSlider for WordPress   Updated August 19, 2020 at 7:04am   2 Most recent comment from Kreatura Support:Hello Marta, Thank you for getting in touch with us!What's the problem with the updates? I checked your website and LayerSlider works properly.As I see in our system, you tried to activate this ... thegreensurfer unmute/mute buttonClosed   LayerSlider for WordPress   Updated August 18, 2020 at 12:10pm   2 Most recent comment from Kreatura Support:Hello Jacob,Thank you for getting in touch with us!Unfortunately, it is not possible with the current settings of LayerSlider.If you disable the Slider settings / Video / Remember unmute state and set ... Maja Novosel LayerSlider not working/not shown on pageClosed   LayerSlider for WordPress   Updated August 18, 2020 at 12:02pm   2 Most recent comment from Kreatura Support:Hello Maja,Thank you for getting in touch with us!As I see, there is a javascript issue on your site which is not related to LayerSlider, but it can cause problems with the initialization. Could you p ... Nick Ezzo Mac OS and Safari compatabiltyClosed   LayerSlider for WordPress   Updated August 17, 2020 at 7:27pm   5 Most recent comment from George K:Thank you for your feedback! Have a nice day ;-) lishay refundClosed   LayerSlider for WordPress   Updated August 17, 2020 at 2:12pm   2 Most recent comment from John G:Hi Lishay,I'm very sorry to hear that you're having difficulties with LayerSlider.Our records show that you've already downloaded, installed and used your purchase code to activate the ... MARTA AVANZI my license doesn't workClosed   LayerSlider for WordPress   Updated August 17, 2020 at 1:06pm   2 Most recent comment from George K:Dear MARTA AVANZI,Your license key is working as I see and the site www.vetexotic.it is activated with your license already.Please note, that you can use LayerSlider only on one website with a singl ... Rodrigo Castillo Bonner Audio Mute Disabled not workingClosed   LayerSlider for WordPress   Updated August 17, 2020 at 1:03pm   5 Most recent comment from John G:Hi Adam,If you select to play unmuted with autoplay, then this can happen in any browser nowadays. Please make sure to not force sound with autoplay, then LayerSlider should handle it automatically b ... Hans Bik layer slider not showing up anymoreClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:58pm   6 Most recent comment from George K:Dear Maja Blauw,Thank you for your feedback! Brian Caskey crashed web siteClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:47pm   2 Most recent comment from John G:Hi Brian,It seems that your database wasn't updated properly. This should have happened automatically in the background, but you can force the update manually as well. Please navigate to LayerS ... Scott T Rogers Sliders not working on my siteClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:36pm   2 Most recent comment from George K:Dear Scott T Rogers,Thank you for writing us!It seems like there is a JavaScript error on your website, which can break other scripts like for example LayerSlider. RL Howard Cannot activateClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:33pm   6 Most recent comment from John G:Hi Anna, It's likely something that the theme author can fix on their end. Usually the issue is that they load scripts and stylesheets globally. It can lead to certain issues when these assets ar ... Alan Shaw ActivationClosed   LayerSlider for WordPress   Updated August 14, 2020 at 1:55pm   4 Most recent comment from Kreatura Support:You are welcome!If you will have any question in the future, feel free to contact us. L'Oreal Layerslider PublishingClosed   LayerSlider for WordPress   Updated August 14, 2020 at 7:42am   5 Most recent comment from Kreatura Support:Hello,Thank you for your feedback!I checked your site and as I see now the slider is visible.If it is not the slider which you would like to show, then please send me a wordpress admin temporary to yo ...