Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Jen Incorrect email address for purchased templateClosed   LayerSlider for WordPress   Updated October 15, 2020 at 9:37am   2 Most recent comment from Kreatura Support:Hello Jen,Thank you for getting in touch with us!I transfered your order. Please check it on your account in our site.https://account.kreaturamedia.com/ Johan Layer Slider Refund on PurchaseClosed   LayerSlider for WordPress   Updated October 14, 2020 at 11:14am   4 Most recent comment from Kreatura Support:Hello Johan,Thank you for your feedback!I send an email to you with the refund informations. Please check it. Brian Sikorski Slider button link color on hoverClosed   LayerSlider for WordPress   Updated October 14, 2020 at 10:41am   6 Most recent comment from Kreatura Support:You are welcome!If you will have any other question, feel free to ask. Kenny Berwager Adding a Magnifying Zoom to LayerSlider ImageClosed   LayerSlider for WordPress   Updated October 13, 2020 at 11:15am   2 Most recent comment from Kreatura Support:Hello Kenny,Thank you for getting in touch with us!You should check this link in our documentation page about how to integrate the slider with the Fancybox plugin, which can help you to achieve this f ... Yosi Krivo Where to subscription popup goes?Closed   LayerSlider for WordPress   Updated October 13, 2020 at 9:39am   4 Most recent comment from Kreatura Support:Hello Yosi,Thank you for the answer!If you use the repeat after 0, after the end of a browsing session option then you should test the popup opening in an incognito browser. It will show in every inco ... Enes layer sliderClosed   LayerSlider for WordPress   Updated October 12, 2020 at 12:55pm   4 Most recent comment from Kreatura Support:Hello,Thank you for the answer!You have an outdated version of the plugin, which was released in 2015. Please check this link in our documentation page about how to update LayerSlider manually:https:/ ... Johan Play By Scroll animation & StatesClosed   LayerSlider for WordPress   Updated October 12, 2020 at 12:03pm   2 Most recent comment from Kreatura Support:Hello Johan,Thank you for getting in touch with us!Unfortunately, it is not possible remove this movement for the play by scroll feature.We are planning to completely rewrite this function and add som ... minnow470 cssClosed   LayerSlider for WordPress   Updated October 12, 2020 at 10:17am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Could you please send me a link where I can check your slider? Philo Unresponsive interface and issues displaying sliders wordpress 5.5.1–fr_FRClosed   LayerSlider for WordPress   Updated October 12, 2020 at 8:03am   5 Most recent comment from Kreatura Support:You are welcome! John The slider does not appear on the page that is blankClosed   LayerSlider for WordPress   Updated October 12, 2020 at 7:59am   9 Most recent comment from Kreatura Support:You are welcome! Claudiu I can't set it to open only once for every new visitorClosed   LayerSlider for WordPress   Updated October 9, 2020 at 10:46am   17 Most recent comment from Kreatura Support:You are welcome! antony adding links to slides.Closed   LayerSlider for WordPress   Updated October 9, 2020 at 9:12am   4 Most recent comment from Kreatura Support:You are welcome! Carlton Clarke Login Details Not Received To Create AccountClosed   LayerSlider for WordPress   Updated October 7, 2020 at 12:25pm   11 Most recent comment from Kreatura Support:Hello Carlton,Thank you for your feedback!I'm glad that you have managed to solve this issue.If you will have any question, feel free to ask. Jeremiah Oruoyen the slider and slides was working, but after 3weeks,The slider no longer visible on the front page, but the shortcode is still there visbleClosed   LayerSlider for WordPress   Updated October 6, 2020 at 1:39pm   2 Most recent comment from Kreatura Support:Hello Jeremiah,Thank you for getting in touch with us!As I see in the console, there is a javascript issue on your site, which is not related to LayerSlider but probably it cause the problem with the ... Martin Purchase code invalidClosed   LayerSlider for WordPress   Updated October 6, 2020 at 1:33pm   6 Most recent comment from Kreatura Support:You are welcome!