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Public Tickets

Renee Plugin update failedClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:22am   2 Most recent comment from Kreatura Support:Hello Renee,Thank you for getting in touch with us!What was the problem with the update? Could you please send me a screenshot about the issue and your LayerSlider WP -> Options -> System Status tab? ... Thom Barath Page speed issuesClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:21am   7 Most recent comment from Kreatura Support:Hello Thom,Thank you for your answer!You should enable the include scripts in the footer, conditional script loading and use slider markup caching option under Layerslider -> options -> advanced tab. ... Eren Atik Payment and invoiceClosed   LayerSlider for WordPress   Updated August 5, 2020 at 1:22pm   2 Most recent comment from Kreatura Support:Hello Eren,Thank you for getting in touch with us!Here is a link to your invoice:https://kreatura.onfastspring.com/account/order/KREATURA200728-4775-29144/invoiceYou can check it and manage your licen ... Andrew Paterson Issues with Layer slider > revealing and hiding scroll bar on animationClosed   LayerSlider for WordPress   Updated August 5, 2020 at 9:11am   17 Most recent comment from Kreatura Support:Hello Andrew,Thank you for your answer.If you will have any other question, feel free to ask. JIN-SEONG PARK LICENSE addClosed   LayerSlider for WordPress   Updated August 3, 2020 at 10:41am   2 Most recent comment from Kreatura Support:Hello Park,Thank you for getting in touch with us!We don't provide unlimited license. As I see in our system, you purchased the LayerSlider with In-Stock License, which is recommended for theme ... Paul Element PositioningClosed   LayerSlider for WordPress   Updated August 3, 2020 at 6:28am   2 Most recent comment from Kreatura Support:Hello Paul,Thank you for contacting with us!It is possible to modify the icons position, it based on the skin which you selected.The LayerSlider WP skin editor offers you a graphical way on your WP ad ... Brent Meacham Rename sliderClosed   LayerSlider for WordPress   Updated August 3, 2020 at 6:17am   3 Most recent comment from Kreatura Support:Hello Brent,Thank you for getting in touch with us!If you will have any other question, feel free to ask. Michael Jones Can't Get Slider to CycleClosed   LayerSlider for WordPress   Updated July 31, 2020 at 6:20am   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us!It is not possible to cycle a slider with one slide only. You should duplicate your first slide or create an empty slide and then the slideshow sh ... Piotr sliders not workingClosed   LayerSlider for WordPress   Updated July 30, 2020 at 10:52am   3 Most recent comment from Kreatura Support:Hello Piotr,Thank you for getting in touch with us!I'm glad that you have managed to solve the issue. If you will have any question, feel free to ask. Brent Meacham fontsClosed   LayerSlider for WordPress   Updated July 30, 2020 at 6:04am   2 Most recent comment from Kreatura Support:Hello Brent,Thank you for getting in touch with us!Here is a link in our documentation page about how to add google fonts:https://layerslider.kreaturamedia.com/documentation/#google-fontsIf it is ava ... Jon-Paul Amoroso updating layersliderClosed   LayerSlider for WordPress   Updated July 29, 2020 at 7:25am   2 Most recent comment from Kreatura Support:Hello Jon,Thank you for getting in touch with us!You can disable and remove the LayerSlider previous version from the plugins menu in your WordPress. If you have a theme bundled version on your site ... Dave Rodman Custom CSSClosed   LayerSlider for WordPress   Updated July 28, 2020 at 8:09am   2 Most recent comment from Kreatura Support:Hello Dave,Thank you for getting in touch with us!If you will have any question, feel free to ask. Anthony Valentine Tab Like Layerslider Thumbnail NavigationClosed   LayerSlider for WordPress   Updated July 27, 2020 at 12:17pm   2 Most recent comment from Kreatura Support:Hello Anthony,Thank you for getting in touch with us!I checked the attached video. You can achieve this layout without thumbnails too, if you use static layers.Maybe it is easier to configure and cust ... Prem Try To Activate Layer slider receive in the themeClosed   LayerSlider for WordPress   Updated July 27, 2020 at 7:26am   2 Most recent comment from Kreatura Support:Hello Prem,Thank you for getting in touch with us!What was the problem with the activation? Could you please send me a screenshot about your LayerSlider Wp -> Options -> System Status tab?  Art receiptClosed   LayerSlider for WordPress   Updated July 24, 2020 at 1:12pm   4 Most recent comment from Kreatura Support:You are welcome!