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Public Tickets

JN Error displaying a sliderClosed   LayerSlider for WordPress   Updated December 16, 2020 at 10:13am   3 Most recent comment from Kreatura Support:Hello,Thank you for your feedback!I'm glad that you have managed to solve this problem. [email protected] Cancel purchaseClosed   LayerSlider for WordPress   Updated December 15, 2020 at 2:11pm   7 Most recent comment from Kreatura Support:Hello,We accepted your refund request. The amount will appear on your card in some workdays. Lawrence Image Export from LayerSliderClosed   LayerSlider for WordPress   Updated December 14, 2020 at 12:42pm   6 Most recent comment from Kreatura Support:Hello Lawrence,I attached for you the image, please check it. Rafael Activate SliderClosed   LayerSlider for WordPress   Updated December 14, 2020 at 9:35am   2 Most recent comment from Kreatura Support:Hello Rafael,Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify cer ... Glenn iPad ScrollingClosed   LayerSlider for WordPress   Updated December 14, 2020 at 9:29am   2 Most recent comment from Kreatura Support:Hello Glenn,Thank you for getting in touch with us and reporting this issue!This is a known issue with the play by scroll and we are planning to completely rewrite this feature to fixing this bug and ... Bob Lee Slider button not working on mobileClosed   LayerSlider for WordPress   Updated December 14, 2020 at 9:18am   4 Most recent comment from Kreatura Support:Hello Bob,Thank you for your feedback!I'm glad that you have managed to solve this problem.If you have any other question, feel free to ask. YourChoice Informatik GmbH WordPress 5.6 compatibilityClosed   LayerSlider for WordPress   Updated December 14, 2020 at 8:35am   8 Most recent comment from Kreatura Support:You are welcome! Mark Young Critical error when activatedClosed   LayerSlider for WordPress   Updated December 11, 2020 at 8:43am   4 Most recent comment from Kreatura Support:Hello Mark,Thank you for your feedback!As I see you use an outdated version of LayerSlider on your site. The latest version is the 6.11.2.In this error message I see plugins / LayerSlider1 directory, ... Gatis Dont display slider groupClosed   LayerSlider for WordPress   Updated December 10, 2020 at 10:44am   3 Most recent comment from Kreatura Support:Hello,Thank you for your feedback.I'm glad that you have managed to solve this issue.If you have any other question, feel free to ask. Lisa Herbers LayerSlider doesn't showClosed   LayerSlider for WordPress   Updated December 8, 2020 at 3:42pm   4 Most recent comment from Kreatura Support:Hello Lisa,As I see there are older version of jQuery codes in your custom.js.You should try this plugin for example: https://wordpress.org/plugins/enable-jquery-migrate-helper/ Patrick Lenormand Bug in slider display after PHP upgradeClosed   LayerSlider for WordPress   Updated December 8, 2020 at 8:15am   4 Most recent comment from Kreatura Support:Hello Patrick,Thank you for your feedback! There is no problem with LayerSlider in PHP 7.4. We tested it with several versions of it, and we also use PHP 7.4 for development. To be able to help, we ne ... HOTEL SWISS MORAIRA update version on license purchased by developer I no longer work withClosed   LayerSlider for WordPress   Updated December 7, 2020 at 1:31pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!In this case, you should try to update your plugin manually. I suggest you to disable and remove the version which you have and after that you should insta ... Tara Lawler Plug in out of date - purchased license but it won't go throughClosed   LayerSlider for WordPress   Updated December 7, 2020 at 12:11pm   3 Most recent comment from Kreatura Support:Hello Tara,Thank you for getting in touch with us!The Uncode theme is not related to our company.Your license key for LayerSlider is the following:  CD3D0CCC-FA0B-KC7D-M7FD-5F1329E33DB2Here is a li ... annaya i have bought the plugin but it isn't importing templates after i have applied the activation codeClosed   LayerSlider for WordPress   Updated December 7, 2020 at 9:56am   2 Most recent comment from Kreatura Support:Hello Annaya,Thank you for getting in touch with us!Could you please send me a screenshot about your LayerSlider WP -> Options -> System status tab? Dalana Morse LayerSlider Disappeared on Front End (all pages)Closed   LayerSlider for WordPress   Updated December 4, 2020 at 3:04pm   5 Most recent comment from Kreatura Support:Thank you for your feedback!