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Public Tickets

Alan Kusch I though I had purchased a copy of Layer SliderClosed   LayerSlider for WordPress   Updated November 16, 2020 at 11:02am   2 Most recent comment from Kreatura Support:Hello Alan,Thank you for getting in touch with us!How can I help you? What was the problem with LayerSlider? Could you please write me some more details or send me some screenshot about the issue? Tha ... Riccardo text on layer sliderClosed   LayerSlider for WordPress   Updated November 13, 2020 at 12:29pm   4 Most recent comment from Kreatura Support:Thank you for your feedback! PointBlank_v1 ​Is it possible to move the navigation buttons at the bottom of the slider.Closed   LayerSlider for jQuery   Updated November 13, 2020 at 10:19am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!The navigation buttons style based on the skin which you use. You can change your slider skin in the slider settings / appearance tab.The LayerSlider WP s ... morph jumpingClosed   LayerSlider for WordPress   Updated November 12, 2020 at 3:09pm   4 Most recent comment from Kreatura Support:Hello,Thank you.Now I see the jumping which you mentioned in your first message.Unfortunately, it is not possible remove this movement of the play by scroll feature. We are planning to completely rewr ... Philip Slider Layout on Larger Screens / Responsive UseClosed   LayerSlider for WordPress   Updated November 12, 2020 at 11:24am   4 Most recent comment from Kreatura Support:Hello Philip,Thank you!The issue caused by a CSS rule from your theme, which overwrite the style of the background images:https://stagingmailboat.xyz/wp-content/themes/mailboat/css/style.scss section. ... Elliott Benzle Scroll to playClosed   LayerSlider for WordPress   Updated November 12, 2020 at 8:51am   2 Most recent comment from Kreatura Support:Hello Elliott,Thank you for getting in touch with us!You can enable the play by scroll keyframe in the layer settings / transitions / other settings tab. Thung How to make layer fade in and out in middle transition for a period of timeClosed   LayerSlider for WordPress   Updated November 11, 2020 at 7:37am   3 Most recent comment from Kreatura Support:Hello Thung,Thank you for getting in touch with us!Could you please show me an example about what would you like to achieve with that layer? Jeff Frankel Controlling Font Attributes in LayersClosed   LayerSlider for WordPress   Updated November 11, 2020 at 7:35am   2 Most recent comment from Kreatura Support:Hello Jeff,Thank you for getting in touch with us!You can set the style for the text layers in the styles tab.You can read more about the settings in our documentation:https://layerslider.kreaturamedi ... Caroline Strand Help with Support/LicenseClosed   LayerSlider for WordPress   Updated November 10, 2020 at 2:54pm   4 Most recent comment from Kreatura Support:I'm glad that you have managed to solve this issue!  Shane Durrant Not savingClosed   LayerSlider for WordPress   Updated November 9, 2020 at 12:30pm   6 Most recent comment from Kreatura Support:Hello Shane,Thank you for the answer!In this case, this seems to be a web server configuration or limitation issue. Please enable the debug mode and check the PHP error logs too see what cause this p ... Katie Fowler Layerslider sliders not showing up in Cornerstone ElementClosed   LayerSlider for WordPress   Updated November 6, 2020 at 7:42am   2 Most recent comment from Kreatura Support:Hello Katie,Thank you for getting in touch with us!In this case, I suggest you to use an other publishing method to add LayerSlider to your page.You should check this link about them in our documenta ... John No valid plugins were found.Closed   LayerSlider for WordPress   Updated November 4, 2020 at 8:31am   3 Most recent comment from Kreatura Support:Hello John,Thank you for your feedback!If you have any other question, feel free to ask. Lars Aldman php errorsClosed   LayerSlider for WordPress   Updated November 3, 2020 at 12:45pm   2 Most recent comment from Kreatura Support:Hello Lars,Thank you for getting in touch with us!This is a PHP debug message for the developers which is related to PHP backward compatibility, it will not cause any issue on your website.We are pla ... Samuele Rodella excessy memory usageClosed   LayerSlider for WordPress   Updated November 3, 2020 at 8:33am   4 Most recent comment from Kreatura Support:Hello Samuele,Thank you for the answer! Unfortunately it doesn't help, it is just the phpinfo.You should check this link about how to find the PHP error logs on your server:https://docs.plesk.co ... Paul Teixeira RefundClosed   LayerSlider for WordPress   Updated November 2, 2020 at 2:25pm   2 Most recent comment from Kreatura Support:Hello Paul,Thank you for getting in touch with us!We accepted your refund request, the amount will appear on your card in some workdays.