Public Tickets
Carla
Solicitar FacturaClosed
LayerSlider for WordPress
Updated December 29, 2020 at 11:11am
2
Most recent comment from Kreatura Support:Hello Carla,Thank you for getting in touch with us!You should login to your account in our website with the email address which you use for the purchase, where you will find the invoice for your purch ...
Elena
Old SliderClosed
LayerSlider for WordPress
Updated December 29, 2020 at 10:23am
4
Most recent comment from Kreatura Support:Thank you for your feedback!I'm glad that you have managed to solve this problem.
Diana Burr
Using different slider on mobileClosed
LayerSlider for jQuery
Updated December 29, 2020 at 10:19am
4
Most recent comment from Kreatura Support:Hello Diana,Thank you for the answer and sorry for the late response!Unfortunately, it is not possible to achieve this feature with one slider.You should create a separate slider for mobile, duplicate ...
Taytula Burke
layerslideClosed
LayerSlider for WordPress
Updated December 21, 2020 at 10:01am
2
Most recent comment from Kreatura Support:Hello Taytula,Thank you for getting in touch with us!Probably it was a temporary issue. You should login to your account in our website, where you can download the latest version of the plugin: https ...
Sohag Mia
Changing Layer Slider Text ColorClosed
LayerSlider for WordPress
Updated December 21, 2020 at 8:57am
2
Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!I created a video about how to change the color or the background color of a text layer, please check it.https://www.loom.com/share/3c3f36c411334373b227b5 ...
Kevin
Template import errorClosed
LayerSlider for WordPress
Updated December 18, 2020 at 2:23pm
10
Most recent comment from Kreatura Support:Hello Kevin,Thank you.The error message is related to mod_fcgid. So probably you should modify the "FastCGI timeout" value, which has the exact name "FcgidIOTimeout".
You may not be able to edit this ...
Ralph French
Error on websiteClosed
LayerSlider for WordPress
Updated December 18, 2020 at 8:45am
2
Most recent comment from Kreatura Support:Hello Ralph,Thank you for getting in touch with us!Which PHP version do you use?Don't worry, these notices will not take any effect on your website. You should disable the debug mode on your Word ...
JN
Error displaying a sliderClosed
LayerSlider for WordPress
Updated December 16, 2020 at 10:13am
3
Most recent comment from Kreatura Support:Hello,Thank you for your feedback!I'm glad that you have managed to solve this problem.
[email protected]
Cancel purchaseClosed
LayerSlider for WordPress
Updated December 15, 2020 at 2:11pm
7
Most recent comment from Kreatura Support:Hello,We accepted your refund request. The amount will appear on your card in some workdays.
Lawrence
Image Export from LayerSliderClosed
LayerSlider for WordPress
Updated December 14, 2020 at 12:42pm
6
Most recent comment from Kreatura Support:Hello Lawrence,I attached for you the image, please check it.
Rafael
Activate SliderClosed
LayerSlider for WordPress
Updated December 14, 2020 at 9:35am
2
Most recent comment from Kreatura Support:Hello Rafael,Thank you for getting in touch with us!
This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify cer ...
Glenn
iPad ScrollingClosed
LayerSlider for WordPress
Updated December 14, 2020 at 9:29am
2
Most recent comment from Kreatura Support:Hello Glenn,Thank you for getting in touch with us and reporting this issue!This is a known issue with the play by scroll and we are planning to completely rewrite this feature to fixing this bug and ...
Bob Lee
Slider button not working on mobileClosed
LayerSlider for WordPress
Updated December 14, 2020 at 9:18am
4
Most recent comment from Kreatura Support:Hello Bob,Thank you for your feedback!I'm glad that you have managed to solve this problem.If you have any other question, feel free to ask.
YourChoice Informatik GmbH
WordPress 5.6 compatibilityClosed
LayerSlider for WordPress
Updated December 14, 2020 at 8:35am
8
Most recent comment from Kreatura Support:You are welcome!
Mark Young
Critical error when activatedClosed
LayerSlider for WordPress
Updated December 11, 2020 at 8:43am
4
Most recent comment from Kreatura Support:Hello Mark,Thank you for your feedback!As I see you use an outdated version of LayerSlider on your site. The latest version is the 6.11.2.In this error message I see plugins / LayerSlider1 directory, ...