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  Public Ticket #3335946
Several elements from
Closed

Comments

  • David Guzman started the conversation
    March 29, 2023 at 4:56pm

    Hi,

    Some elements from templates I import from gallery do not load properly. I just replace the elements and however it does not work 

  •  110
    George replied
    March 30, 2023 at 4:55am

    Hello David,

    Could you, please tell me more details about this issue? I've checked your website as I can see, you've imported three sliders. The middle one is a hero slider of a full website template. It seems like all three sliders are working fine.

    Best Regards,
    George | Kreatura Dev Team

  • David Guzman replied
    March 30, 2023 at 1:24pm

    Hi George thank you for your quick response:

    See these screenshots where some elements don’t load properly 

    Attached files:  8C4E9641-2958-46FC-B23F-7478DD7FC688.jpeg
      B22BACA8-EA10-41B6-9E54-D8F910F881F9.jpeg

  •  110
    George replied
    March 30, 2023 at 1:42pm

    Hello David,

    Please disable image optimization/preload in the themify builder because it breaks LayerSlider's built-in image preload solution.

    Best Regards,
    George | Kreatura Dev Team