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  Public Ticket #2624767
LayerSlider doesn't show
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Comments

  • Lisa Herbers started the conversation

    After installing the newest version of Layerslider for Wordpress (6.11.2), the slider on the homepage disappaered. In the source code it seems like the file of the slider is still there but the slider doesn't show. The websites PHP Version is 7.3.21. 

  •  244
    Kreatura Support replied

    Hello Lisa,

    Thank you for getting in touch with us!

    I checked your website and as I see there are some javascript error on your site which is not related to LayerSlider, but probably it cause this problem with the initialization. You should fix them and after that the slider should work properly. 

    5404588733.png

    Best Regards,
    Andrea | Kreatura Support Team

  • Lisa Herbers replied

    Hello Kristof,

    Thank you very much!
    Do you know a way to fix the javascript even without any code editing experience? Is there maybe a plug-in that can fix the problem? 

  •  244
    Kreatura Support replied

    Hello Lisa,

    As I see there are older version of jQuery codes in your custom.js.
    You should try this plugin for example: https://wordpress.org/plugins/enable-jquery-migrate-helper/

    Best Regards,
    Andrea | Kreatura Support Team