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  Public Ticket #2621438
LayerSlider Disappeared on Front End (all pages)
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  • Dalana Morse started the conversation

    LayerSlider component is accessible on admin side, but the sliders are not showing up on any of the front end pages. It's just a big white space. I have no idea what happened or how to fix it. Please help.

  •  244
    Kreatura Support replied

    Hello Dalana,

    Thank you for getting in touch with us!

    As I see the javascript and CSS files are not loaded properly on your site. 

    Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly eliminate external and 3rd party factors. If it solves the problem, you can find which item caused the trouble by re-enabling them one-by-one and watching when the issue comes back.

    Best Regards,
    Andrea | Kreatura Support Team

  • Dalana Morse replied

    Kristof,

    Thank you for the super fast response. How is this possible when we haven't made any updates to the site? 

  • Dalana Morse replied

    Disregard, the first plugin I deactivated brought the slider back! (as reference for others, for me it was the AMP plugin)

  •  244
    Kreatura Support replied

    Thank you for your feedback!

    Best Regards,
    Andrea | Kreatura Support Team