Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Julian W. Configurating Slider only for mobile screensClosed   LayerSlider for WordPress   Updated December 1, 2021 at 4:44pm   2 Most recent comment from Kreatura Support:Hello Julian, Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature is called device specific layers, and it gives you th ... ALFONSO LayerSlider and Firefox errorClosed   LayerSlider for WordPress   Updated December 1, 2021 at 9:37am   4 Most recent comment from George K:I checked your site under Firefox (https://montanayaventura.es/) and the slider is working for me. Did you try to delete the browser cache files? Maybe that will help. Alain cannot install themeClosed   LayerSlider for WordPress   Updated December 1, 2021 at 3:02am   1 Most recent comment from Alain:sorry please ignore this ticket I made mistake Dennis How to create the "Product Showcase – Dark" slideClosed   LayerSlider for WordPress   Updated December 1, 2021 at 2:36am   3 Most recent comment from Dennis:Hi Kristof,Thanks for the tip! I figured it out! I was able to create 2 columns and add another row to the 2nd column to make it work.This banner looks great! I love it. Kyle Layerslider buttons skewed since updateClosed   LayerSlider for WordPress   Updated November 30, 2021 at 9:17pm   3 Most recent comment from George K:Hello Kyle,Thank you for the feedback.May I ask you, how did you fix that issue? Thierry BRIZZI No icons availableClosed   LayerSlider for WordPress   Updated November 30, 2021 at 3:10pm   7 Most recent comment from Thierry BRIZZI:Ok George,thank-you for your prompt response.Best regards.T.BRIZZI Julian W. Help with Pop-up (Webshooworks)Closed   LayerSlider for WordPress   Updated November 30, 2021 at 10:01am   3 Most recent comment from Julian W.:Thank you Kristof.I will look for the solution for this. Ramiz Hashimov Projects doesn't show up in Layer sliderClosed   LayerSlider for WordPress   Updated November 30, 2021 at 5:17am   5 Most recent comment from Ramiz Hashimov:thanks a lot  Brett Lawson Slider editor not workingClosed   LayerSlider for WordPress   Updated November 28, 2021 at 11:06pm   2 Most recent comment from George K:Hello Brett,Thank you for using our product and we are sorry for your inconveniences.This issue is caused by a possible javascript error.could you, please create ma temporary wp-admin access to your s ... logogary update requiredClosed   LayerSlider for WordPress   Updated November 28, 2021 at 7:24am   2 Most recent comment from George K:Hello,As I can see, you updated the plugin to 7.0.3 in the meantime. Do you still have any issues with the templates? Steve Saunders new update screws up layoutClosed   LayerSlider for WordPress   Updated November 27, 2021 at 7:18pm   4 Most recent comment from George K:Hmm, it seems like Ticksy has a temporary issue and I cannot download the ZIP file. Could you, please send it via email to [email protected] ?Thank you! qfactor Weird jitter between transitionsClosed   LayerSlider for WordPress   Updated November 25, 2021 at 2:17pm   4 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback!  Nutpongsakorn HTTP error500 when add or editClosed   LayerSlider for WordPress   Updated November 25, 2021 at 8:11am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Please check your LayerSlider WP -> Options -> System Status tab.Issues could be related to other plugins/themes and their settings. We often ask our custo ... Michael Norris slider not appearing on homepageClosed   LayerSlider for WordPress   Updated November 23, 2021 at 12:11pm   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us!Which publishing method did you use?https://layerslider.com/documentation/#publishing-sliders Guy Anthuenis Responsive height of slider panelClosed   LayerSlider for WordPress   Updated November 23, 2021 at 8:27am   8 Most recent comment from Kreatura Support:Thank you for your feedback!