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Public Tickets

logogary update requiredClosed   LayerSlider for WordPress   Updated November 28, 2021 at 7:24am   2 Most recent comment from George K:Hello,As I can see, you updated the plugin to 7.0.3 in the meantime. Do you still have any issues with the templates? Steve Saunders new update screws up layoutClosed   LayerSlider for WordPress   Updated November 27, 2021 at 7:18pm   4 Most recent comment from George K:Hmm, it seems like Ticksy has a temporary issue and I cannot download the ZIP file. Could you, please send it via email to [email protected] ?Thank you! qfactor Weird jitter between transitionsClosed   LayerSlider for WordPress   Updated November 25, 2021 at 2:17pm   4 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback!  Nutpongsakorn HTTP error500 when add or editClosed   LayerSlider for WordPress   Updated November 25, 2021 at 8:11am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Please check your LayerSlider WP -> Options -> System Status tab.Issues could be related to other plugins/themes and their settings. We often ask our custo ... Michael Norris slider not appearing on homepageClosed   LayerSlider for WordPress   Updated November 23, 2021 at 12:11pm   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us!Which publishing method did you use?https://layerslider.com/documentation/#publishing-sliders Guy Anthuenis Responsive height of slider panelClosed   LayerSlider for WordPress   Updated November 23, 2021 at 8:27am   8 Most recent comment from Kreatura Support:Thank you for your feedback! Marcel Toffel ProblemsClosed   LayerSlider for WordPress   Updated November 22, 2021 at 9:12am   2 Most recent comment from Kreatura Support:Hello Marcel,Thank you for getting in touch with us!The built-in LayerSlider widget is developed by Visual Composer so they can help you to solve this problem.Until then, I suggest you to choose an o ... astrid Berndts LicenceClosed   LayerSlider for WordPress   Updated November 19, 2021 at 12:57pm   4 Most recent comment from Kreatura Support:You are welcome! Cinzia Mobile Responsive EditingClosed   LayerSlider for WordPress   Updated November 17, 2021 at 2:23pm   4 Most recent comment from Kreatura Support:Hello Cinzia,Thank you for your answer!Unfortunately I couldn't send you tutorial videos about how to create separat slider for mobile, but you should check one of our templates where we create s ... roguewavemedia2013 Marion how to create a fullscreen slider regardless of screen sizeClosed   LayerSlider for WordPress   Updated November 17, 2021 at 9:25am   4 Most recent comment from Kreatura Support:Hello, Please check this link in our documentation about how to import slider templates:https://layerslider.com/documentation/#demo-sliders Here you can check the hero scene mode: Andrew menuClosed   LayerSlider for WordPress   Updated November 15, 2021 at 7:56am   2 Most recent comment from Kreatura Support:Hello Andrew,You can modify the screen options if you click the screen options in the top right corner. Jorge Video with error in sliderClosed   LayerSlider for WordPress   Updated November 11, 2021 at 7:07am   4 Most recent comment from Kreatura Support:Hello Jorge,I checked your slider in the editor and as I see the issue caused by that you write only a youtube link to the layer content, which is not a valid format. I've fixed it so now the vid ... Willie Davis I can't get this download to my webhost for installationClosed   LayerSlider for WordPress   Updated November 10, 2021 at 8:30pm   2 Most recent comment from Kreatura Support:Hello Willie,Thank you for getting in touch with us!Could you please check it with an other browser? Jodi Brown I do not want this please cancel and refundClosed   LayerSlider for WordPress   Updated November 10, 2021 at 7:20am   2 Most recent comment from Kreatura Support:Hello Jodi,Thank you for getting in touch with us!We're sorry to hear that you're having difficulties with LayerSlider. However, we can assure you that the plugin is working and functioning ... Janine Transitions cannot create a smooth loop, tried everything.Closed   LayerSlider for WordPress   Updated November 9, 2021 at 4:01pm   14 Most recent comment from Kreatura Support:Hello Janine,Thank you for your answer! Yes, I know you have the problem with the headings.In our example, the transition timings are set for 2 words and it is not possible to add more words to achiev ...