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Public Tickets

Bia Plugin doesn't work with my WP ThemeClosed   LayerSlider for WordPress   Updated November 7, 2023 at 2:35pm   2 Most recent comment from George K:Hello Bia,As I can see, my colleague has already sent you a reply via email with the following answer:You can import LayerSlider projects into your WordPress site as shown on the following URL: https: ... Aaron blogpost sliderClosed   LayerSlider for WordPress   Updated November 6, 2023 at 12:38pm   2 Most recent comment from George K:Hi Aaron, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can crea ... Martin Prevent video / Layerslider from loading on mobile deviceClosed   LayerSlider for WordPress   Updated November 3, 2023 at 2:33pm   2 Most recent comment from George K:Hello Martin, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We are us ... Craig Westbury Popup continually repeatingClosed   LayerSlider for WordPress   Updated November 3, 2023 at 2:12pm   10 Most recent comment from George K:Helo Craig,Currently, for popups, this setting is checked on the server. Therefore, if you are using a cache service, the problem is that if a user visits your page and in the stored version of your c ... jonathonfowler Slider display on homepage only using shortcode?Closed   LayerSlider for WordPress   Updated November 3, 2023 at 1:30pm   2 Most recent comment from John G:Hi Jonathon, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket. The shortcode ... Mohamad Translatepress pluginClosed   LayerSlider for WordPress   Updated November 2, 2023 at 5:33pm   6 Most recent comment from Mohamad:Hi John, Thanks for this great support! it works when i disabled the plugin and cleared the cache. Best regards Martine Goldenbeld Slider full widthClosed   LayerSlider for WordPress   Updated November 2, 2023 at 2:08pm   2 Most recent comment from George K:Hello Martine,The slider on your site is fullwidth. Please set the images you are using as slide backgrounds so they will fill the whole slider. Josh arrows on slider brokenClosed   LayerSlider for WordPress   Updated October 31, 2023 at 2:36pm   2 Most recent comment from George K:Hello Josh, Yes, unfortunately it is an Enfold issue. Please contact to the theme developer, because Enfold is forcefully overwriting LayerSlider's default GUI styles and we cannot fix that. Darryn Button Carousel with arrowsClosed   LayerSlider for WordPress   Updated October 27, 2023 at 4:48pm   5 Most recent comment from George K:Yes, every layer has hover transition. You add/enable hover transition by clicking on the Transition Selector and selecting Hover Transition. [email protected] slider blinking or resizing in mobileClosed   LayerSlider for WordPress   Updated October 27, 2023 at 10:58am   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've checked y ... FRANCESCO TRANSITION PRESETClosed   LayerSlider for WordPress   Updated October 26, 2023 at 3:16pm   4 Most recent comment from George K:Hi Francesco,Please follow the instruction: do not move down your cursor. Move to the right over the checkmark and click on the checkmark. That step will apply the transition. I've made a video ... Reymi Castellanos Your repository does not exist. WP cannot install the layersliderClosed   LayerSlider for WordPress   Updated October 24, 2023 at 2:09pm   6 Most recent comment from George K:As I can see, your hosting is GoDaddy.I can confirm, that this IP is not blacklisted on our server.Could you check LayerSlider's System Status ? If the "WP Remote Functions" row is showing an ... Kevin PHP 8.1 and above error correctionClosed   LayerSlider for WordPress   Updated October 18, 2023 at 11:57am   2 Most recent comment from John G:Hi Kevin,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.Absolutely! We ... Huck Haas I need some guidance in installing the LayerSlider "Sweet Candies".Closed   LayerSlider for WordPress   Updated October 16, 2023 at 1:06pm   4 Most recent comment from George K:Hello Huck,I'm sorry, I misunderstood.This effect is based on the Pin Layer function (under Layers -> Style -> Size & Position). If you enable this setting for a layer, that means that it will be ... Ed Rosenthal image to fit and show all in containerClosed   LayerSlider for WordPress   Updated October 16, 2023 at 11:43am   2 Most recent comment from George K:Hello Ed,Full width and full size sliders are not respecting the parent containers width. That's the normal behavior. I would recommend you to use responsive layout instead of full width.