Public Ticket #2509440
Updateds don't work


  • MARTA AVANZI started the conversation

    Updates don't work. I installed Enable jQuery Migrate Helper and still don't work. I asked for help and I got the answer that things are ok. I ask for a refund and cancell the purchase. I only purchase your plugin so I stop seeing the request for updates, but that didn't work. Your assistence is useless.

  •  118
    Kristof replied

    Hello Marta,

    Thank you for getting in touch with us!

    What's the problem with the updates? I checked your website and LayerSlider works properly.

    As I see in our system, you tried to activate this website: avanzimorivet.it but the activation failed.
    It cause by that, you have a Personal license which can be used for a single website only and 3 additional development installations. You activated the license on this website: https://www.vetexotic.it/

    You can transfer the activation to the other site easily, please check this link in our documentation:

    Best Regards,
    Kristof Molnar | Kreatura Support Team