Public Ticket #2526981
Site not rendering below header


  • Debbie Miller started the conversation

    Hi there, my client's website is not rendering below the header. I spoke to our hosting and they noted that there was an error in the code with the LayerSlider header (screenshot attached). I installed the recommended jquery plugin, and purchased the product key for the LayerSlider update. Even after entering it, the site is still not rendering. Can you please advise what may help eliminate the LayerSlider error in the code and bring the site back up? Thank you.

    Attached files:  Screen Shot 2020-09-02 at 4.32.27 PM.png

  •  116
    Kristof replied

    Hello Debbie,

    Thank you for getting in touch with us!
    I checked your screenshot and these issues in the code are related to the theme bundled version of the LayerSlider. You should remove it from Enfold( Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin) and install the latest version manually. Don't worry, your slider are stored in the database so they will not lost. Please check it.

    Best Regards,
    Kristof Molnar | Kreatura Support Team