Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Martin Huber Inconsistency with elements visiblityClosed   LayerSlider for WordPress   Updated April 29, 2022 at 2:04pm   2 Most recent comment from George K:Hello Martin,Unfortunately, I couldn't download the attached ZIP export file from here. Could you, please send it to our email address: [email protected] ?Thank you! Mercurio Lasorba error layer sliderClosed   LayerSlider for WordPress   Updated April 28, 2022 at 5:57pm   4 Most recent comment from George K:Hello Mercurio,Unfortunately, I cannot reproduce the issue, but I think this should be caused by a third-party plugin. Please, check the following article which helps you test potential incompatibilit ... Christian Lamprecht CounterClosed   LayerSlider for WordPress   Updated April 28, 2022 at 1:11pm   2 Most recent comment from John G:Hi Chris,Thank you for getting in touch with us.I've just replied to your other message with the following:LayerSlider does not currently offer a counter feature. Although our website heavily rel ... Patti McQuinn So confused about....Closed   LayerSlider for WordPress   Updated April 28, 2022 at 1:07pm   2 Most recent comment from John G:Dear Patti,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please read the ... Martin Huber Carousel Example or DocumentationClosed   LayerSlider for WordPress   Updated April 27, 2022 at 2:23pm   2 Most recent comment from George K:Hello Martin, Unfortunately, with the current version of LayerSlider, you cannot create a carousel that is working in this way. You can only place one content section/testimonial in the visible area. Laura Beaudin Something went wrongClosed   LayerSlider for WordPress   Updated April 27, 2022 at 2:19pm   2 Most recent comment from George K:Hello Laura,The problem is that you did not set a slide background image on the first slide. Please note, that Origami Is working only slide bg images. Robin Courtney Make text and button layer on the slide when it loadsClosed   LayerSlider for WordPress   Updated April 27, 2022 at 12:08pm   4 Most recent comment from George K:They should load at the same time. I would like to check the layer transition settings at the backend in LayerSlider editor. Please create me a temporary wp-admin access and I will help you with the s ... Scott Stahnke Layerslider only working when logged inClosed   LayerSlider for WordPress   Updated April 26, 2022 at 5:54pm   4 Most recent comment from John G:I'm glad to hear that the issue is now resolved. Please let me know if I can help you with anything else. Guillaume CORDARY Interface of layer slider don't workClosed   LayerSlider for WordPress   Updated April 26, 2022 at 10:30am   4 Most recent comment from George K:The problem is that Slider Revolution (another slider plugin for WordPress) is also installed and activated. As I can see, their latest version (6.5.20) is interfering with the LayerSlider admin page. ... Todd Farino Farino Can't View TemplatesClosed   LayerSlider for WordPress   Updated April 25, 2022 at 6:00pm   10 Most recent comment from George K:Thank you for your feedback, Todd! Eric Langlois Can't save changesClosed   LayerSlider for WordPress   Updated April 25, 2022 at 2:07pm   2 Most recent comment from John G:Hi Eric,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Please navigate to System Status and check if it finds a relevant error. Also in System Status, ... CloudToko origamiClosed   LayerSlider for WordPress   Updated April 20, 2022 at 12:33pm   5 Most recent comment from George K:This is a simple slide preview that is playing the current slide only. Since Origami is a transition between slides, you won't see that effect in slide preview. Please press Project Preview inst ... Ludwig Uhl Custom Fonts in LayersliderClosed   LayerSlider for WordPress   Updated April 20, 2022 at 7:45am   3 Most recent comment from Ludwig Uhl:Hey John,thank you very much, that worked for me. Kind regards,Ludwig Karel Flugr More than one button to open pop-upClosed   LayerSlider for WordPress   Updated April 19, 2022 at 2:13pm   3 Most recent comment from George K:Hello Karel,Thank you for your feedback. Karel Flugr Weird behavior, possible bug?Closed   LayerSlider for WordPress   Updated April 16, 2022 at 2:20am   1 Most recent comment from Karel Flugr:Admin please delete...  Solved, Thanks