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Public Tickets

Todd Farino Farino Can't View TemplatesClosed   LayerSlider for WordPress   Updated April 25, 2022 at 6:00pm   10 Most recent comment from George K:Thank you for your feedback, Todd! Eric Langlois Can't save changesClosed   LayerSlider for WordPress   Updated April 25, 2022 at 2:07pm   2 Most recent comment from John G:Hi Eric,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Please navigate to System Status and check if it finds a relevant error. Also in System Status, ... CloudToko origamiClosed   LayerSlider for WordPress   Updated April 20, 2022 at 12:33pm   5 Most recent comment from George K:This is a simple slide preview that is playing the current slide only. Since Origami is a transition between slides, you won't see that effect in slide preview. Please press Project Preview inst ... Ludwig Uhl Custom Fonts in LayersliderClosed   LayerSlider for WordPress   Updated April 20, 2022 at 7:45am   3 Most recent comment from Ludwig Uhl:Hey John,thank you very much, that worked for me. Kind regards,Ludwig Karel Flugr More than one button to open pop-upClosed   LayerSlider for WordPress   Updated April 19, 2022 at 2:13pm   3 Most recent comment from George K:Hello Karel,Thank you for your feedback. Karel Flugr Weird behavior, possible bug?Closed   LayerSlider for WordPress   Updated April 16, 2022 at 2:20am   1 Most recent comment from Karel Flugr:Admin please delete...  Solved, Thanks Jean-Paul de Jager LicenseClosed   LayerSlider for WordPress   Updated April 15, 2022 at 5:42am   4 Most recent comment from George K:Thank you for your feedback! Johanna Responsiveness not workingClosed   LayerSlider for WordPress   Updated April 14, 2022 at 8:04pm   2 Most recent comment from George K:Hi Johanna, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. LayerSlider ... Karel Flugr Open Pop-upClosed   LayerSlider for WordPress   Updated April 14, 2022 at 7:55pm   4 Most recent comment from Karel Flugr:Understood. I think that would be really useful feature.    Thank you.  Ghostlight Creative Layer Slider Not ResponsiveClosed   LayerSlider for WordPress   Updated April 14, 2022 at 7:32pm   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George, and I'm happy to assist you today.This usually happens when you are using a cache plugin and/or CDN on your site. Please clear loc ... Stefanie Steele Layerslider won't display on live site - only previewClosed   LayerSlider for WordPress   Updated April 13, 2022 at 12:48pm   4 Most recent comment from John G:Thank you for your detailed reply, Stefanie!I've checked your site across a variety of devices and browsers again, but it still appears to be working fine for me. I've looked it on my iPad ... Brett Jackson The plugin LayerSlider/layerslider.php has been deactivated due to an error: Plugin file does not exist.Closed   LayerSlider for WordPress   Updated April 11, 2022 at 6:17pm   3 Most recent comment from George K:Hello Brett,I am sorry for the delayed reply. Thank you for your feedback. Is there anything that I can help you with today? Robin Courtney Turn off title animation in MODE demo ImportedClosed   LayerSlider for WordPress   Updated April 11, 2022 at 4:38pm   2 Most recent comment from John G:Hi Robin, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm sorry ... Karel Flugr Full screen videoClosed   LayerSlider for WordPress   Updated April 7, 2022 at 4:13pm   13 Most recent comment from George K:I'm sorry for the delayed reply.Yes, a solution like this is smart and working.Thank you for your feedback! Torsten Steinbeck Problem between Desktop and MobileClosed   LayerSlider for WordPress   Updated April 6, 2022 at 3:50pm   2 Most recent comment from John G:Hi Torsten,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider off ...