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Public Tickets

Marco Responsive designClosed   LayerSlider for WordPress   Updated May 11, 2022 at 1:49pm   2 Most recent comment from George K:Hi Marco, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. LayerSlider o ... Søren Nielsen Template does not loadClosed   LayerSlider for WordPress   Updated May 11, 2022 at 11:24am   2 Most recent comment from John G:Hi Søren,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. This sounds like there's a JavaScript error on the page, and it prevents LayerSlider fr ... Joe Jurczyk Importing sliders from 5.6.8 to 7.2.0Closed   LayerSlider for WordPress   Updated May 6, 2022 at 2:26pm   2 Most recent comment from John G:Hi Joe, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Sure, you can do ... jeremy maurer licenseingClosed   LayerSlider for WordPress   Updated May 5, 2022 at 2:46pm   3 Most recent comment from jeremy maurer:Thank you for the clarification. Søren Nielsen Slides go on top of each otherClosed   LayerSlider for WordPress   Updated May 5, 2022 at 2:41pm   2 Most recent comment from George K:Hello Søren, The problem is that you used a template that originally had several static layers, Static layers are special layers that won't disappear on slide changes. You can check if a layer i ... James Martins Transitions for all LayersClosed   LayerSlider for WordPress   Updated May 4, 2022 at 6:02am   7 Most recent comment from George K:Hello James,Unfortunately, the slide 2D and 3D transitions cannot be added for layers. It would be almost impossible to do that, it has many reasons, for example, how the HTML markup works. But we wil ... Jason How to Duplicate a layer from one slide to anotherClosed   LayerSlider for WordPress   Updated May 3, 2022 at 9:26pm   2 Most recent comment from John G:Hi Jason,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Just select the layer you want to work with, then right-click and choose the "Copy Layer" actio ... Ruud Wever Warning: Creating default object from empty value in [,,,truncated..] /slideshow_layerslider/slideshow_layerslider.php on line 28Closed   LayerSlider for WordPress   Updated May 3, 2022 at 7:13pm   4 Most recent comment from John G:As far as I can tell from the screenshots, the official LayerSlider release is properly installed on your site (instead of the theme-bundled version), and it will receive automatic plugin updates. So ... Hans-Günter Lindner Firefox mobile Text overflowClosed   LayerSlider for WordPress   Updated May 3, 2022 at 10:03am   8 Most recent comment from George K:Currently I am using an iPhone 12 Todd Brown Cropping imagesClosed   LayerSlider for WordPress   Updated May 2, 2022 at 1:45pm   2 Most recent comment from John G:Hi Todd,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We call crop anima ... Martin Huber Inconsistency with elements visiblityClosed   LayerSlider for WordPress   Updated April 29, 2022 at 2:04pm   2 Most recent comment from George K:Hello Martin,Unfortunately, I couldn't download the attached ZIP export file from here. Could you, please send it to our email address: [email protected] ?Thank you! Mercurio Lasorba error layer sliderClosed   LayerSlider for WordPress   Updated April 28, 2022 at 5:57pm   4 Most recent comment from George K:Hello Mercurio,Unfortunately, I cannot reproduce the issue, but I think this should be caused by a third-party plugin. Please, check the following article which helps you test potential incompatibilit ... Christian Lamprecht CounterClosed   LayerSlider for WordPress   Updated April 28, 2022 at 1:11pm   2 Most recent comment from John G:Hi Chris,Thank you for getting in touch with us.I've just replied to your other message with the following:LayerSlider does not currently offer a counter feature. Although our website heavily rel ... Patti McQuinn So confused about....Closed   LayerSlider for WordPress   Updated April 28, 2022 at 1:07pm   2 Most recent comment from John G:Dear Patti,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please read the ... Martin Huber Carousel Example or DocumentationClosed   LayerSlider for WordPress   Updated April 27, 2022 at 2:23pm   2 Most recent comment from George K:Hello Martin, Unfortunately, with the current version of LayerSlider, you cannot create a carousel that is working in this way. You can only place one content section/testimonial in the visible area.