Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Nabeeh Bilal I cannot get the Parallax effect to work on any of the images I add to a slideClosed   LayerSlider for WordPress   Updated July 12, 2022 at 1:14pm   4 Most recent comment from George K:Hello Nabeeh,You should enable parallax transition on the layers which should use that effect. To enable parallax transition, please select the layer, please click the down arrow next to "Opening Tran ... ivan glaser Layerslider for Tablets in Landscape modeClosed   LayerSlider for WordPress   Updated July 12, 2022 at 11:39am   4 Most recent comment from John G:No problem, I'm glad I was able to help! Dana Cobb Getting a video to not play on slide appearanceClosed   LayerSlider for jQuery   Updated July 11, 2022 at 4:23pm   2 Most recent comment from John G:Hi Dana,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You're using a ... Miroslav Layerslider is not workingClosed   LayerSlider for WordPress   Updated July 11, 2022 at 4:13pm   2 Most recent comment from John G:Hi Miroslav,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The template ca ... Dana Cobb greensockClosed   LayerSlider for jQuery   Updated July 11, 2022 at 4:10pm   2 Most recent comment from John G:Hi Dana,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can use Bootstr ... Deb update not workingClosed   LayerSlider for WordPress   Updated July 11, 2022 at 3:34pm   2 Most recent comment from John G:Hi Deb,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Enfold loads LayerSl ... Zdenek Relative positioning, mobile size issueClosed   LayerSlider for WordPress   Updated July 8, 2022 at 5:55pm   2 Most recent comment from Kreatura Support:Hello Zdenek,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.1) You can ... Dana Cobb jquery versionsClosed   LayerSlider for jQuery   Updated July 8, 2022 at 2:32pm   4 Most recent comment from Kreatura Support:Thank you for your feedback :-) Mark Slider display over mobile menuClosed   LayerSlider for WordPress   Updated July 8, 2022 at 1:23pm   4 Most recent comment from Kreatura Support:The slider has a minimum height specified in the theme's stylesheet, which can cause issues like this. This custom style rule is located in the following file: https://edoarts.com.au/wp-content/ ... Amila Cannot import LayerSlider TemplatesClosed   LayerSlider for WordPress   Updated July 8, 2022 at 1:05pm   4 Most recent comment from John G:Removing GLOB_BRACE can lead to unexpected issues with consecutive template imports since LayerSlider likely won't be able to remove the temporary files created by the import process. We're ... Juan Manuel Performance for mobileClosed   LayerSlider for WordPress   Updated July 7, 2022 at 12:54pm   2 Most recent comment from Kreatura Support:Hello Juan Manuel,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It ... Dee Rourke Slider over navigationClosed   LayerSlider for WordPress   Updated July 7, 2022 at 12:26pm   4 Most recent comment from Kreatura Support:I'm glad to hear that the problem is now solved.Please let me know if I can help you with anything else! ivan glaser Layer element not showingClosed   LayerSlider for WordPress   Updated July 7, 2022 at 3:55am   3 Most recent comment from ivan glaser:Thank you for the tip. I implemented it and it works well !I have left your temp access enabled Brandi Pool Can't Edit SlidersClosed   LayerSlider for WordPress   Updated July 5, 2022 at 1:43pm   2 Most recent comment from Kreatura Support:Hello Brandi, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. This iss ... Mark slider not workingClosed   LayerSlider for WordPress   Updated June 30, 2022 at 6:08pm   3 Most recent comment from Kreatura Support:Hello Mark,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm glad ...