Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.
WordPress should automatically offer new updates, and you can install them with just a click if you've registered your license key on the site in question. You can find updating instructions on the following URL: https://layerslider.com/how-to-update/
You can also update manually by downloading the most recent version from your account and installing it as you'd normally do. If you're using an older WordPress version, you might want to first deactivate and delete the old plugin, then install the new one. Your sliders and settings won't be touched, and they will be available after you've installed the new version.
My Layer Slider version is 6.7.1
I need to update to the newest version but I can't do it automatically ?
Hi Pedro,
Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.
WordPress should automatically offer new updates, and you can install them with just a click if you've registered your license key on the site in question. You can find updating instructions on the following URL: https://layerslider.com/how-to-update/
You can also update manually by downloading the most recent version from your account and installing it as you'd normally do. If you're using an older WordPress version, you might want to first deactivate and delete the old plugin, then install the new one. Your sliders and settings won't be touched, and they will be available after you've installed the new version.
Best Regards,
John | Kreatura Dev Team