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Public Tickets

Brett Jackson The plugin LayerSlider/layerslider.php has been deactivated due to an error: Plugin file does not exist.Closed   LayerSlider for WordPress   Updated April 11, 2022 at 6:17pm   3 Most recent comment from George K:Hello Brett,I am sorry for the delayed reply. Thank you for your feedback. Is there anything that I can help you with today? Robin Courtney Turn off title animation in MODE demo ImportedClosed   LayerSlider for WordPress   Updated April 11, 2022 at 4:38pm   2 Most recent comment from John G:Hi Robin, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm sorry ... Karel Flugr Full screen videoClosed   LayerSlider for WordPress   Updated April 7, 2022 at 4:13pm   13 Most recent comment from George K:I'm sorry for the delayed reply.Yes, a solution like this is smart and working.Thank you for your feedback! Torsten Steinbeck Problem between Desktop and MobileClosed   LayerSlider for WordPress   Updated April 6, 2022 at 3:50pm   2 Most recent comment from John G:Hi Torsten,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider off ... Michael Fixed NavigationClosed   LayerSlider for WordPress   Updated April 5, 2022 at 1:45pm   4 Most recent comment from George K:Hello Michael,Great, thank you for your feedback! Daniel Layerslider ProblemClosed   LayerSlider for WordPress   Updated April 1, 2022 at 10:48am   2 Most recent comment from George K:Hello Daniel,On the image fail1.png, there are three sliders. One large slider and two smaller sliders on the right side. I suppose you are using a site builder in which there is certainly an option t ... Ed Rosenthal small circle in upper right hand cornersClosed   LayerSlider for WordPress   Updated March 31, 2022 at 3:40pm   3 Most recent comment from Ed Rosenthal:thanks!  Manuel Schöttle Security vulnerability - caused by "LayerSliderClosed   LayerSlider for WordPress   Updated March 31, 2022 at 11:36am   2 Most recent comment from John G:Hi Manuel,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've fixed ... Andy ShortcodesClosed   LayerSlider for WordPress   Updated March 29, 2022 at 9:26pm   2 Most recent comment from John G:Hi Andy,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.LayerSlider supports shortcodes inside your projects. You can paste them into a text or HTML lay ... Dave Project NameClosed   LayerSlider for WordPress   Updated March 28, 2022 at 10:08pm   6 Most recent comment from John G:Thank you for the clarification and the login details, Dave. It was extremely helpful. I've managed to solve the issue by selecting another project, then re-selecting the HOME project again fro ... AAron Where is visual sliderClosed   LayerSlider for jQuery   Updated March 28, 2022 at 6:14pm   2 Most recent comment from George K:Hello Aaron,I've just replied to your other ticket. AAron ¿In What folder is de visual editor?Closed   LayerSlider for jQuery   Updated March 28, 2022 at 6:14pm   2 Most recent comment from George K:Hello Aaron,The Visual Editor is only available for the WordPress version. Mercurio Lasorba Restart VideoqClosed   LayerSlider for WordPress   Updated March 28, 2022 at 12:02pm   6 Most recent comment from George K:Hello Mercurio,Unfortunately, these automated tests are not designed for this type of content and do not produce realistic values.The actual speed depends on the images/videos you upload, how big and ... James Hee Parallax City - InstructionsClosed   LayerSlider for WordPress   Updated March 25, 2022 at 1:34pm   6 Most recent comment from George K:Hello Kawah,I've checked your site at https://kawahbuku.com/beta/ but it seems like this is a completely different slider. Shota Slow loadingClosed   LayerSlider for WordPress   Updated March 25, 2022 at 1:11pm   2 Most recent comment from George K:Hello Shota,The slider will be initialized after the document is ready. So, yes, it takes some time but this is how these kinds of plugins are working. If you need a custom preloader that won't b ...