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Public Tickets

Tarık returnClosed   LayerSlider for WordPress   Updated August 12, 2022 at 10:18am   2 Most recent comment from George K:Hello Tarik,I can help you fix this issue. Please create me a temporary wp-admin access to let me check the settings and find a solution for your problem. Thank you. Tarık home page slider is not working, can you help me?Closed   LayerSlider for WordPress   Updated August 10, 2022 at 4:37pm   2 Most recent comment from George K:Hello Tarik,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can see, ... Karen Cooper-Johnston Learning to use layersliderClosed   LayerSlider for WordPress   Updated August 8, 2022 at 11:55am   2 Most recent comment from George K:Hello Karen,- You can add music by creating a video/audio layer and using the embed code or choosing your media file from the media library.- Please select the Zoom to fit option from the upper menu b ... Hector Peña LayerSlider no se visualiza correctamenteClosed   LayerSlider for WordPress   Updated August 5, 2022 at 11:40am   2 Most recent comment from John G:Hi Hector,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It seems you ... Mike Fields Layer Slider not loadingClosed   LayerSlider for WordPress   Updated August 4, 2022 at 5:29pm   14 Most recent comment from George K:I am not sure about that, unfortunately I don't really know how does it work. I think, you can try to enable it and if the issues won't appear again, you can keep it enabled.  ivan ruiz resizing navigation buttonsClosed   LayerSlider for WordPress   Updated August 4, 2022 at 4:42pm   4 Most recent comment from John G:I'd recommend using device-specific layers. Basically, you set the layers you use now for the controls to only display on desktop and tablet devices. Then, you can duplicate these layers and set ... Thomas Dalton Layer Slider database errorClosed   LayerSlider for WordPress   Updated August 3, 2022 at 9:19pm   7 Most recent comment from John G:Hi Kevin,Of course, we'll help you. We want our customers to have a good experience using our products, and it's important to us that you have a working plugin that you can continue using fo ... Marcela Moyano Banner Technical Support - deleting static layersClosed   LayerSlider for WordPress   Updated August 3, 2022 at 1:53pm   3 Most recent comment from George K:Hello Marcela, I'm glad to hear that you could solve the issue. Please let me know if I can help with anything else. Andrew Fields Importing premium template does not workClosed   LayerSlider for WordPress   Updated August 2, 2022 at 12:36pm   5 Most recent comment from Andrew Fields:Thank you John - that helped a lot :) ivan glaser Mouse over on iconsClosed   LayerSlider for WordPress   Updated August 1, 2022 at 11:03pm   4 Most recent comment from ivan glaser:I knew there would be a simple solution...I just couldn't find it :-)Thank you Giordano Plugin causes a problem with editing products.Closed   LayerSlider for WordPress   Updated August 1, 2022 at 5:22pm   3 Most recent comment from John G:Hi Giordano, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The problem ... Chris Wheeler Cannot access the slider from the admin in WordpressClosed   LayerSlider for WordPress   Updated August 1, 2022 at 1:50pm   5 Most recent comment from George K:Thank you for your feedback! Craig Dahlberg Slider will not display on mobileClosed   LayerSlider for WordPress   Updated August 1, 2022 at 12:20pm   2 Most recent comment from George K:Hello Craig,Could you, please tell me, where can I see your slider? Robin Cunningham Transition not taking effectClosed   LayerSlider for WordPress   Updated August 1, 2022 at 12:15pm   7 Most recent comment from George K:Yes, 3D transitions have always priority. Todd Brown Text Blend modesClosed   LayerSlider for WordPress   Updated July 28, 2022 at 2:18pm   2 Most recent comment from George K:Hello Todd,To achieve that, you will need to do the following steps:1. Please, set both the slide background and the "white background" layer's background color to black2. Set the text (PIXEL) co ...