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Public Tickets

Joseph Villanova Mouse over Thumbnails too fastClosed   LayerSlider for WordPress   Updated July 26, 2022 at 11:01am   4 Most recent comment from George K:I am very sorry about that, but in the current version thumbnails are working this way. We would like to change/update the skin system of the plugin in the future. But this will take more time. I hope ... Alexander Beck NavigationClosed   LayerSlider for WordPress   Updated July 21, 2022 at 11:30am   5 Most recent comment from Kreatura Support:Hello Alex, Unfortunately, it isn't possible to upgrade number of licenses purchased with a one-time payment option. This possibility is available only for the subscription option. In this case, ... Michael Plugin ConflictClosed   LayerSlider for WordPress   Updated July 19, 2022 at 3:38pm   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Probably t ... Anna Kinny Refund requestClosed   LayerSlider for WordPress   Updated July 19, 2022 at 11:52am   2 Most recent comment from Kreatura Support:Hello Anna,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm sorr ... Shawn Fawcett Text cut off after turning mobile sidewaysClosed   LayerSlider for WordPress   Updated July 19, 2022 at 11:46am   4 Most recent comment from Kreatura Support:I'm glad to hear that the problem is now solved.Please let me know if I can help you with anything else! michael richards slide not migratingClosed   LayerSlider for WordPress   Updated July 12, 2022 at 1:30pm   4 Most recent comment from John G:Your sliders and settings are stored in the database, as well as your media uploads (images, videos, etc.) Copying the plugin files alone won't move your projects over to the new site. You also n ... Nabeeh Bilal I cannot get the Parallax effect to work on any of the images I add to a slideClosed   LayerSlider for WordPress   Updated July 12, 2022 at 1:14pm   4 Most recent comment from George K:Hello Nabeeh,You should enable parallax transition on the layers which should use that effect. To enable parallax transition, please select the layer, please click the down arrow next to "Opening Tran ... ivan glaser Layerslider for Tablets in Landscape modeClosed   LayerSlider for WordPress   Updated July 12, 2022 at 11:39am   4 Most recent comment from John G:No problem, I'm glad I was able to help! Dana Cobb Getting a video to not play on slide appearanceClosed   LayerSlider for jQuery   Updated July 11, 2022 at 4:23pm   2 Most recent comment from John G:Hi Dana,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You're using a ... Miroslav Layerslider is not workingClosed   LayerSlider for WordPress   Updated July 11, 2022 at 4:13pm   2 Most recent comment from John G:Hi Miroslav,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The template ca ... Dana Cobb greensockClosed   LayerSlider for jQuery   Updated July 11, 2022 at 4:10pm   2 Most recent comment from John G:Hi Dana,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can use Bootstr ... Deb update not workingClosed   LayerSlider for WordPress   Updated July 11, 2022 at 3:34pm   2 Most recent comment from John G:Hi Deb,Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Enfold loads LayerSl ... Zdenek Relative positioning, mobile size issueClosed   LayerSlider for WordPress   Updated July 8, 2022 at 5:55pm   2 Most recent comment from Kreatura Support:Hello Zdenek,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.1) You can ... Dana Cobb jquery versionsClosed   LayerSlider for jQuery   Updated July 8, 2022 at 2:32pm   4 Most recent comment from Kreatura Support:Thank you for your feedback :-) Mark Slider display over mobile menuClosed   LayerSlider for WordPress   Updated July 8, 2022 at 1:23pm   4 Most recent comment from Kreatura Support:The slider has a minimum height specified in the theme's stylesheet, which can cause issues like this. This custom style rule is located in the following file: https://edoarts.com.au/wp-content/ ...