Okay

Public Tickets

Dan sliding image not showing up on chrome or mobilClosed   LayerSlider for WordPress   Updated February 15, 2022 at 9:35pm   2 Most recent comment from George K:Hello Dan,Could you, please try to disable the image preloader of Jetpack? It can cause issues like this. Hans-Günter Lindner responsive use of several slidersClosed   LayerSlider for WordPress   Updated February 15, 2022 at 9:20pm   4 Most recent comment from George K:Please let me know if there is anything else I can help you with. Marcel Heuser Background is distortedClosed   LayerSlider for WordPress   Updated February 14, 2022 at 6:51pm   12 Most recent comment from George K:Hello Marcel,I am sorry, I am talking about the current theme under Design / Themes. You are using one of the default themes of WordPress, called Twenty Twenty-One. Changing to Twenty Nineteen will so ... Trauma Aid UK Background on dashboard is darkClosed   LayerSlider for WordPress   Updated February 14, 2022 at 6:48pm   8 Most recent comment from George K:Hello Michael,We are following the trends and always listen to the wishes of our users. Honestly, you are the first who commented negatively on this change. We accept and respect your opinion, that� ... Mark Link issueClosed   LayerSlider for WordPress   Updated February 14, 2022 at 6:37pm   7 Most recent comment from George K:I'm not sure how can this happen. But I've even checked the source code (before and after the slide change), and the layers displayed after I've clicked on the yellow truck are from sli ... Manuek Castro slider don't work. picture no show itClosed   LayerSlider for WordPress   Updated February 14, 2022 at 1:31pm   2 Most recent comment from George K:Hello Manuek,As I can see, you are using another product on your site, not LayerSlider.But you have a JavaScript error on your site which can cause issues with our (and even other) plugins as well. eseel theme supportClosed   LayerSlider for WordPress   Updated February 9, 2022 at 7:55pm   2 Most recent comment from John G:Hello,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Just select the video layer, then on the right sidebar, you'll find a "Media Options" sectio ... Eyüp Atik incorrectly purchased pluginClosed   LayerSlider for jQuery   Updated February 9, 2022 at 4:53pm   2 Most recent comment from John G:Hello, As discussed on Envato, we've approved your refund request, so you can purchase the WordPress version. Please let me know if I can help you with anything else. Webpsilon Can't edit projectClosed   LayerSlider for WordPress   Updated February 8, 2022 at 2:33pm   13 Most recent comment from George K:Great! Thank you for your feedback! Peter Fuersicht Uncaught ReferenceError: kmUI is not definedClosed   LayerSlider for WordPress   Updated February 8, 2022 at 10:22am   2 Most recent comment from George K:Hello Peter,I've just replied to the another ticket with exactly the same content (opened by Christian). Desmond Okubasu MY slider flickers before the next sliderClosed   LayerSlider for WordPress   Updated February 8, 2022 at 9:44am   2 Most recent comment from George K:Hello Desmond,As I've investigated the source code of your site, the images in the slider all have the following class names: "ls-is-cached lazyloaded" These are used by an image preloader plugin ... Shota Preloader gif iconClosed   LayerSlider for WordPress   Updated February 7, 2022 at 1:06pm   4 Most recent comment from John G:That's a CSS animation hardcoded into the skin. Since that slider has no controls because it only has one slide, you could change it to a skin called "no skin" and use the code below. I understan ... Daniela Hoff Slider is stuck on a photoClosed   LayerSlider for WordPress   Updated February 7, 2022 at 1:26am   1 Most recent comment from Daniela Hoff:Hi, I have extra bought the paid version to update, in the hopes of having this issue fixed, as it has happened already months ago. But the issue is still the same and actually worse. The first photo ... Karen Spies Use questionsClosed   LayerSlider for WordPress   Updated February 2, 2022 at 8:56am   2 Most recent comment from George K:Hello Karen,In this case, please, just simply turn off the hover transition (please check the attached screenshot). Sean Snell Slider isn't honoring set height + widthClosed   LayerSlider for WordPress   Updated February 2, 2022 at 8:49am   2 Most recent comment from George K:Hello Sean,On fullwidth layout, we must zoom the slide background if the slider is too wide. If you don't want to zoom the bg image on wider screen sizes, you should use a responsive layout with ...