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Public Tickets

Jorge Video with error in sliderClosed   LayerSlider for WordPress   Updated November 11, 2021 at 7:07am   4 Most recent comment from Kreatura Support:Hello Jorge,I checked your slider in the editor and as I see the issue caused by that you write only a youtube link to the layer content, which is not a valid format. I've fixed it so now the vid ... Willie Davis I can't get this download to my webhost for installationClosed   LayerSlider for WordPress   Updated November 10, 2021 at 8:30pm   2 Most recent comment from Kreatura Support:Hello Willie,Thank you for getting in touch with us!Could you please check it with an other browser? Jodi Brown I do not want this please cancel and refundClosed   LayerSlider for WordPress   Updated November 10, 2021 at 7:20am   2 Most recent comment from Kreatura Support:Hello Jodi,Thank you for getting in touch with us!We're sorry to hear that you're having difficulties with LayerSlider. However, we can assure you that the plugin is working and functioning ... Janine Transitions cannot create a smooth loop, tried everything.Closed   LayerSlider for WordPress   Updated November 9, 2021 at 4:01pm   14 Most recent comment from Kreatura Support:Hello Janine,Thank you for your answer! Yes, I know you have the problem with the headings.In our example, the transition timings are set for 2 words and it is not possible to add more words to achiev ... Jamie Bug ReportClosed   LayerSlider for WordPress   Updated November 8, 2021 at 8:53am   2 Most recent comment from Kreatura Support:Hello Jamie,Thank you for getting in touch with us!Could you please send me a link where I can check this issue? Julio César Torres Gutiérrez TraducciónClosed   LayerSlider for WordPress   Updated November 5, 2021 at 7:42am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Would you like to translate your sliders or the editor? Andy Baker where do i add the license keyClosed   LayerSlider for WordPress   Updated November 4, 2021 at 8:59am   2 Most recent comment from Kreatura Support:Hello Andy,Thank you for getting in touch with us!Please check this link in our documentation about how to activate your license key:https://layerslider.com/documentation/#activation-howto Adrian RefundClosed   LayerSlider for jQuery   Updated November 2, 2021 at 12:38pm   4 Most recent comment from Kreatura Support:Hello Adrian,We accepted your refund request, the amount will appear on your card in some workdays. Phil Set refresh page to always go the top of the pageClosed   LayerSlider for WordPress   Updated November 2, 2021 at 7:36am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!This is not related to LayerSlider. The website will reload exactly where it was refreshed. Tony Can't activateClosed   LayerSlider for WordPress   Updated November 1, 2021 at 9:27am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain s ... Mike Bernier Not working for meClosed   LayerSlider for WordPress   Updated November 1, 2021 at 8:55am   2 Most recent comment from Kreatura Support:Hello Mike,Thank you for getting in touch with us!We're sorry to hear that you're having difficulties with LayerSlider. However, we can assure you that the plugin is working and functioning ... Phil Remove the Progress CircleClosed   LayerSlider for WordPress   Updated October 29, 2021 at 6:53am   2 Most recent comment from Kreatura Support:Hello Phil,You can disable the circle timer with the slider settings / navigation area / show bar timer option. Phil text layers above changing carousel imagesClosed   LayerSlider for WordPress   Updated October 29, 2021 at 6:52am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!Yes of course, you can achieve this feature with static layers. You should set the transitions / other settings / keep this layer visibleto forever. Ramiz Hashimov Does not save sliders http error. I have contacted my Service providerClosed   LayerSlider for WordPress   Updated October 26, 2021 at 7:26am   1 Most recent comment from Ramiz Hashimov:I have contacted my Service provider they said they maxed upload size to max which is 128 MB. I also tried to change size in wp-config file and adding php.ini both did not help i have debug mode on bu ... Christophe Mixed content error for layer slider + wpClosed   LayerSlider for WordPress   Updated October 25, 2021 at 1:41pm   6 Most recent comment from Kreatura Support:You are welcome and I wish you too!