Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

Linda M Bouncing imagesClosed   LayerSlider for WordPress   Updated September 5, 2022 at 2:13pm   2 Most recent comment from John G:Hi Linda,Thank you for getting in touch with us.I'm glad to hear that you managed to solve the issue. Please let me know if there's anything left I can help you with. Jason Text looks different on two computersClosed   LayerSlider for WordPress   Updated September 3, 2022 at 12:05pm   4 Most recent comment from John G:The font-family set on the element that Firefox's Inspector shows isn't a reliable way to tell which font the web browser actually uses. There's a separate Fonts tab on the right sideb ... Basil Babaa Hover Color Settings for Buttons and HTML LinksClosed   LayerSlider for WordPress   Updated September 1, 2022 at 2:44pm   4 Most recent comment from George K:Hello Basil,LayerSlider doesn't have an exact setting for that but you can make a trick: just simply double the layer on the active slide (make sure that under Transitions -> Advances Settings -> ... John Elder LayerSlayer not displayingClosed   LayerSlider for WordPress   Updated September 1, 2022 at 11:37am   4 Most recent comment from John G:It would seem that you or someone else had already added a LayerSlider widget to your homepage, but you don't yet have any projects built with LayerSlider. That's why the dropdown list doesn ... Diana Burr Layerslider gets stuckClosed   LayerSlider for jQuery   Updated August 30, 2022 at 12:53pm   2 Most recent comment from John G:Hi Diana,The slideshowStateDidChange event repeatedly fires, and you're attaching click events again and again that also change the slideshow state, which in turn calls the whole stack again. Y ... M nazari Problem with layerslider is not showing on the websiteClosed   LayerSlider for WordPress   Updated August 29, 2022 at 11:52am   2 Most recent comment from George K:Hello,For me, both slider are visible (please check the attached screenshot). This could be a cache/CDN issue, I think. Please delete cache files (if you are using a caching/site optimizer plugin). Ariela Configure mail form PopupsClosed   LayerSlider for WordPress   Updated August 25, 2022 at 7:43pm   3 Most recent comment from Ariela:Thanks johnMany greetings Rhys Brauns slider not showingClosed   LayerSlider for WordPress   Updated August 25, 2022 at 9:15am   2 Most recent comment from George K:Hello Rhys, Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I would like ... Diana Burr Issue with layerslider javascript fileClosed   LayerSlider for jQuery   Updated August 24, 2022 at 9:24pm   5 Most recent comment from John G:I'm glad to hear that you managed to solve the issues. You can further simplify the API call with the code below. It doesn't have any significance, but it's shorter and a bit nicer. $ ... Kamilah Halil How to make website mobile view same as desktop view?Closed   LayerSlider for WordPress   Updated August 25, 2022 at 12:31am   2 Most recent comment from Kamilah Halil:Hello there,I read another public tickets and it has solved my problem.You can close this ticket :) Kara Luckett Scheduling a slideClosed   LayerSlider for WordPress   Updated August 24, 2022 at 9:44am   2 Most recent comment from George K:Hello Kara,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've atta ... Ariela Compra de los PopUp premiumClosed   LayerSlider for WordPress   Updated August 24, 2022 at 9:30am   6 Most recent comment from George K:Thank you very much for your kind words!And please let me know if I can help you with anything else. Paula Dynamic Content Theme LayerSliderClosed   LayerSlider for WordPress   Updated August 23, 2022 at 12:40pm   2 Most recent comment from John G:Hi Paula,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.1. You can select ... Christopher Harrison Slider Title and Button CustomizationsClosed   LayerSlider for WordPress   Updated August 19, 2022 at 2:26pm   2 Most recent comment from George K:Hi Christopher,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please sel ... ivan glaser Layerslider and mobile device dataClosed   LayerSlider for WordPress   Updated August 19, 2022 at 1:47pm   4 Most recent comment from George K:The answer is not unequivocal for that question. The browsers are often starting to download images in the background even if those images are not visible on the page. So, this can cause unwanted data ...