Public Tickets
Silla Palsdottir
Video Uploading issueClosed
LayerSlider for WordPress
Updated December 16, 2022 at 7:43pm
4
Most recent comment from George K:I've checked both URLs ( www.icelandupdate.com & www.murogmal.is/slideshow/ ) in Google Chrome, Safari, Firefox and on iPad. For me, the videos are playing on all devices/browsers without any ...
Jim Hebin
Marketing Page PACKClosed
LayerSlider for WordPress
Updated December 16, 2022 at 3:28pm
20
Most recent comment from John G:I'm glad that you could solve the issue. Yes, you can use the same license key. We have some catering and restaurant-related templates, but since I'm not sure what you're looking for, I ...
Eric Heimke
Fatal error: Uncaught Error in pluginClosed
LayerSlider for WordPress
Updated December 15, 2022 at 2:57pm
2
Most recent comment from John G:Hi Eric,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This error message ...
Florian Griesinger
Register LicenseClosed
LayerSlider for WordPress
Updated December 14, 2022 at 5:21pm
2
Most recent comment from John G:Hi Florian,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This is a server ...
Massimiliano Guidetti
Publishing PopupsClosed
LayerSlider for WordPress
Updated December 14, 2022 at 5:11pm
4
Most recent comment from George K:Hello Massimiliano,
Yes, unfortunately, our previous YouTube channel was lost due to a technical issue, and the new one is still being updated.In Gutenberg, you should open the dropdown menu in the up ...
Ingo Wolfmayr
Popup - popupShowOnClickClosed
LayerSlider for jQuery
Updated December 14, 2022 at 11:45am
4
Most recent comment from George K:Thank you for your feedback!
Phillip Bryan
Trouble deleting projectsClosed
LayerSlider for WordPress
Updated December 14, 2022 at 11:45am
5
Most recent comment from George K:Thank you for your feedback!
Paz Fuentealba
SERVER ERRORClosed
LayerSlider for WordPress
Updated December 13, 2022 at 4:18pm
2
Most recent comment from George K:Dear Paz,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems like t ...
Steve Biese
Plugin locks up WordPress siteClosed
LayerSlider for WordPress
Updated December 11, 2022 at 6:13pm
3
Most recent comment from George K:Hello Steve,Please create me a demo site where I can check this issue and allow my IP address: 81.183.193.56
Chris Bradbury
Animated tooltipsClosed
LayerSlider for jQuery
Updated December 11, 2022 at 6:11pm
11
Most recent comment from George K:Yes, solutions like this are very nice and clean. With JS, it would be more complicated. We are planning to add an extended layer actions functionality to a future version of the plugin.
Marco
google fontsClosed
LayerSlider for WordPress
Updated December 8, 2022 at 11:35pm
2
Most recent comment from John G:Hi Marco,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.You can disable Go ...
Bruno Rony
Can no longer save my workClosed
LayerSlider for WordPress
Updated December 7, 2022 at 6:52pm
3
Most recent comment from Bruno Rony:Hi John,Thank you so much for your help. You are absolutely right and after consulting with my server admin, he identified a size limit that affected Layerslider. So it is now fixed and I can enjoy th ...
Emily Young
500 Internal Server Error on InstallClosed
LayerSlider for WordPress
Updated December 7, 2022 at 2:35pm
2
Most recent comment from John G:Hi Emily,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I'm sorry for the longer-than-usual response time, and I appreciate your patience while ...
Phillip Bryan
Mouse Triggers & Layer LinksClosed
LayerSlider for WordPress
Updated December 6, 2022 at 2:14pm
3
Most recent comment from Phillip Bryan:Thank you!
F.-Michael Krause
Adobe FontsClosed
LayerSlider for WordPress
Updated December 5, 2022 at 2:01pm
2
Most recent comment from John G:Hi Michael,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.LayerSlider does ...