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Public Tickets

Dana Cobb jquery versionsClosed   LayerSlider for jQuery   Updated September 18, 2022 at 10:23pm   3 Most recent comment from Dana Cobb:https://www.microsnelaptops.com/adcosales/index.aspx Simon Tan Issue isolated to iPhone 13 userClosed   LayerSlider for WordPress   Updated September 16, 2022 at 12:52pm   2 Most recent comment from George K:Hello Simon,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As we've ... Mike Fields Audio prevents autoplay of videoClosed   LayerSlider for WordPress   Updated September 15, 2022 at 1:14pm   6 Most recent comment from John G:Normally, yes. LayerSlider supports all kinds of caching and CDN solutions, and we're also using these on our website. However, I'm not sure what SiteGround's SuperCacher does in the b ... Igor Editor not loading (spin or white screen)Closed   LayerSlider for WordPress   Updated September 13, 2022 at 3:31pm   8 Most recent comment from John G:A small addition: the error message complains that this plugin couldn't be loaded. It's also possible that it was partially removed, or WordPress cannot load it for some reason in certain sc ... Ralf Böke LayerSlider in OnePage Express einbindenClosed   LayerSlider for WordPress   Updated September 12, 2022 at 1:50pm   2 Most recent comment from John G:Hi Ralf,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can find instr ... Ralf Böke LayerSlider do'nt save my workClosed   LayerSlider for WordPress   Updated September 9, 2022 at 12:34pm   2 Most recent comment from John G:Hi Ralf,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It's definite ... Kristopher Stocker Error caused by layer sliderClosed   LayerSlider for WordPress   Updated September 7, 2022 at 10:22pm   5 Most recent comment from John G:That bar may be displayed when you enable something on the page or in your theme settings. It likely depends on certain factors, like if you choose a header area content, for example, a slider. The th ... Rhys Brauns mobile viewingClosed   LayerSlider for WordPress   Updated September 7, 2022 at 3:57pm   2 Most recent comment from George K:Hello Rhys, Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can set ... Sascha load custom fonts from my server with LayerSlider,Closed   LayerSlider for WordPress   Updated September 6, 2022 at 12:08pm   2 Most recent comment from John G:Hi Sascha,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We definitely wa ... Nohl Lyons mobile version is not appearingClosed   LayerSlider for WordPress   Updated September 5, 2022 at 4:59pm   9 Most recent comment from Nohl Lyons:We have decided to disable the slider on mobile. we can close this out. Linda M Bouncing imagesClosed   LayerSlider for WordPress   Updated September 5, 2022 at 2:13pm   2 Most recent comment from John G:Hi Linda,Thank you for getting in touch with us.I'm glad to hear that you managed to solve the issue. Please let me know if there's anything left I can help you with. Jason Text looks different on two computersClosed   LayerSlider for WordPress   Updated September 3, 2022 at 12:05pm   4 Most recent comment from John G:The font-family set on the element that Firefox's Inspector shows isn't a reliable way to tell which font the web browser actually uses. There's a separate Fonts tab on the right sideb ... Basil Babaa Hover Color Settings for Buttons and HTML LinksClosed   LayerSlider for WordPress   Updated September 1, 2022 at 2:44pm   4 Most recent comment from George K:Hello Basil,LayerSlider doesn't have an exact setting for that but you can make a trick: just simply double the layer on the active slide (make sure that under Transitions -> Advances Settings -> ... John Elder LayerSlayer not displayingClosed   LayerSlider for WordPress   Updated September 1, 2022 at 11:37am   4 Most recent comment from John G:It would seem that you or someone else had already added a LayerSlider widget to your homepage, but you don't yet have any projects built with LayerSlider. That's why the dropdown list doesn ... Diana Burr Layerslider gets stuckClosed   LayerSlider for jQuery   Updated August 30, 2022 at 12:53pm   2 Most recent comment from John G:Hi Diana,The slideshowStateDidChange event repeatedly fires, and you're attaching click events again and again that also change the slideshow state, which in turn calls the whole stack again. Y ...