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Public Tickets

Rodrigo browse template anda downloadClosed   LayerSlider for WordPress   Updated June 2, 2022 at 1:34pm   4 Most recent comment from John G:Dear Rodrigo,I'm not sure what prompted this reaction. We do care about our customers, and we want to help you resolve this issue. I want to assure you that we're here to assist you in any ... David Salahi How to Make a Button Disappear after it's clickedClosed   LayerSlider for WordPress   Updated June 1, 2022 at 7:01pm   2 Most recent comment from Kreatura Support:Hello David, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. Unfortunately, the product does not currently have this feature, but we plan to add this ... Anna Kinny Refund requestClosed   LayerSlider for WordPress   Updated May 30, 2022 at 2:19pm   2 Most recent comment from John G:Dear Anna, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm sorry ... Shannon Layerslider 7 not showing imagesClosed   LayerSlider for WordPress   Updated May 30, 2022 at 2:08pm   2 Most recent comment from John G:Dear Shannon, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. This issue ... manuela luzzardi word wrap problemClosed   LayerSlider for WordPress   Updated May 27, 2022 at 3:32pm   11 Most recent comment from George K:Hello Steve,We slightly changed the handling of text layers in LayerSlider 7, actually, we improved it. It should work with your previous sliders in 99,9% but in rare cases, they might need to be chan ... boubacar Arabic In LayerSliderClosed   LayerSlider for WordPress   Updated May 27, 2022 at 3:29pm   2 Most recent comment from George K:Hello boubacar,Could you, please try to use another font? In normal cases, LayerSlider should work with Arabic language without any issues. We have several users who use LayerSlider with this language ... John Taylor Unable to get Layer Slider to function on my WordPress siteClosed   LayerSlider for WordPress   Updated May 27, 2022 at 12:18pm   6 Most recent comment from George K:Great, thank you for your feedback. Have a nice day! David McElroy jquery documentationClosed   LayerSlider for jQuery   Updated May 25, 2022 at 1:41pm   2 Most recent comment from George K:Hello David,You can find the documentation for the jQuery version in the ZIP archive you downloaded. David Simons Transition issue.Closed   LayerSlider for WordPress   Updated May 25, 2022 at 8:48am   9 Most recent comment from George K:Thank you Mark Viergutz Getting a RefundClosed   LayerSlider for WordPress   Updated May 23, 2022 at 7:58pm   3 Most recent comment from Mark Viergutz:Hi, John. I just found this message of yours. Thank you for your understanding and the refund. So, please disregard my previous message. TINO D NGUYEN Wordpress plugin issueClosed   LayerSlider for WordPress   Updated May 23, 2022 at 6:43pm   8 Most recent comment from George K:Thank you Tino, have a nice day! cori font changes Chrome on updateClosed   LayerSlider for WordPress   Updated May 23, 2022 at 6:43pm   10 Most recent comment from George K:I just tried to find the right font sizes for the text layers, really nothing special. I set the font-size property for those layers one by one. Tashida Callender Open on ClickClosed   LayerSlider for WordPress   Updated May 23, 2022 at 3:24pm   15 Most recent comment from Tashida Callender:Thanks John. Yes, you're correct - this is what I meant. Elaine Shauger golfClosed   LayerSlider for WordPress   Updated May 23, 2022 at 2:05pm   2 Most recent comment from George K:Hello Elaine,Thank you for getting in touch with us. My name is George, and I'm happy to assist you today.You can manage your license(s) on your account page: https://account.kreaturamedia.com/P ... Andrea Wilhelm Install a purchased to a theme with bundled softwareClosed   LayerSlider for WordPress   Updated May 23, 2022 at 2:03pm   2 Most recent comment from George K:Hello Andrea,I am sorry for the delay.You can deactivate and delete the bundled version and install the licensed version. Don't worry, you won't lose your sliders.