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Public Tickets

brobichau Embed Video Slide Works on Desktop but not mobile.Closed   LayerSlider for WordPress   Updated January 7, 2019 at 7:29pm   2 Most recent comment from [deleted]:Hello brobichau, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately the ... lusinebars Mobile viewClosed   LayerSlider for WordPress   Updated January 7, 2019 at 7:27pm   5 Most recent comment from [deleted]:Thank you for the feedback and your kind words. If you need further assistance please let us know. sabreimagery On Mobile site, white space appearing above sliderClosed   LayerSlider for WordPress   Updated January 7, 2019 at 7:13pm   2 Most recent comment from [deleted]:Hello sabreimagery, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've checked yo ... FourOhFourConcepts White Boxes on MobileClosed   LayerSlider for WordPress   Updated January 6, 2019 at 10:48pm   2 Most recent comment from [deleted]:Hello FourOhFourConcepts, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Issues li ... sabreimagery Layer slider appearing over nav on mobileClosed   LayerSlider for WordPress   Updated January 4, 2019 at 9:23pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. dtg123 Slider Images are too large after updateClosed   LayerSlider for WordPress   Updated January 4, 2019 at 7:25pm   5 Most recent comment from [deleted]:Thank you for the feedback. I meant the browser's console that you can open by right clicking on the page. The errors are listed there. But if there's no problem, you shouldn't worry about them I thi ... Dov Jacobson Updating plugin after hack attackClosed   LayerSlider for WordPress   Updated January 4, 2019 at 7:19pm   2 Most recent comment from [deleted]:Hello Dov Jacobson, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately ... jayvines problems updatingClosed   LayerSlider for WordPress   Updated January 4, 2019 at 7:16pm   4 Most recent comment from [deleted]:Please note that LayerSlider is a separate plugin, which you can use independently from your theme. They aren't bound together and you can use LayerSlider on any site with any theme.  Also, the them ... cobain0505 Sliders won't showClosed   LayerSlider for WordPress   Updated January 3, 2019 at 2:32pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. mary feuer Can't Import LayersClosed   LayerSlider for WordPress   Updated January 2, 2019 at 4:39pm   16 Most recent comment from mary feuer:Attila,  I'm not really sure why the fact that I'm the only one reporting this matters. I didn't say it's a Layerslider bug; I said I am having this issue. I'm asking for help. Isn't that what suppor ... Sébastien Integrating a Slider within a Wordpress footerClosed   LayerSlider for WordPress   Updated January 2, 2019 at 1:05pm   2 Most recent comment from [deleted]:Hello Sébastien, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider provi ... Shalinko Layer slider for Eikra education themeClosed   LayerSlider for WordPress   Updated January 2, 2019 at 1:02pm   2 Most recent comment from [deleted]:Hello Alex Smyrk, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe you mig ... loucidity Dynamic data selectionClosed   LayerSlider for WordPress   Updated December 31, 2019 at 4:41pm   3 Most recent comment from loucidity:Please feel free to close this out.I love your animations, your editing functions, etc. Some of it is quite brilliant.  Dynamic content...  Well mother said, "If you can't say something good".Was ab ... easyhotel21 Image missing with layer sliderClosed   LayerSlider for WordPress   Updated December 31, 2019 at 9:33am   6 Most recent comment from [deleted]:Problems with the importing method such as this, are usually related to server configuration issues unfortunately. Please check the LayerSlider System Status, located in the Options menu on the WordPr ... Sébastien Slider type & dimensionClosed   LayerSlider for WordPress   Updated December 30, 2018 at 3:06pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.