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Public Tickets

Troy Mangone LayerSlider not working with youtube video since the latest updateClosed   LayerSlider for WordPress   Updated March 3, 2019 at 10:05pm   8 Most recent comment from [deleted]:The static layer option is located at the bottom of its Transitions tab. It's called "Keep this layer visible: ..."Showing additional videos at the end of a YouTube video is not controlled by the slid ... opie2k1 Play by ScrollClosed   LayerSlider for WordPress   Updated March 3, 2019 at 7:11pm   2 Most recent comment from [deleted]:Hello Shawn, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately at the m ... Joe NguyenLe layerslider problem importing sliderClosed   LayerSlider for WordPress   Updated March 3, 2019 at 6:25pm   2 Most recent comment from [deleted]:Hello Bemofunny, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ... seecue php 7.2Closed   LayerSlider for WordPress   Updated March 3, 2019 at 6:04pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Alejandro Luna CSS custom to change a layer's sizeClosed   LayerSlider for WordPress   Updated March 2, 2019 at 1:20pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. You can also use the built-in width and height options to size layers. These fields also accept percentages. Usually, the Styles tab of th ... rmtuckerphx Support for PHP 7.2Closed   LayerSlider for WordPress   Updated March 2, 2019 at 1:05pm   2 Most recent comment from [deleted]:Hello Rmtuckerphx, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider is f ... Alejandro Luna Simple button top open a Pop-upClosed   LayerSlider for WordPress   Updated March 1, 2019 at 12:51pm   4 Most recent comment from Alejandro Luna:Ok here is what I did:Button - no need for a #, just enter a keyword in the CLASS field, for instance: openSesameIn the LayerSlider Pop-up "open with a click" write the same keyword but with a dot bef ... Rochelle Buttons appearing funnyClosed   LayerSlider for WordPress   Updated March 1, 2019 at 11:45am   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you would like to use HTML, then I'd recommend to choose the HTML layer type instead of text. Using code in text layers might not alwa ... Adam PopUpClosed   LayerSlider for WordPress   Updated March 1, 2019 at 10:49am   5 Most recent comment from [deleted]:Unfortunately that might be a problem, as you won't have access to the plugin's Target Pages feature to insert it, which would control the repeat settings normally.Could you please test it on the WP i ... sbassler711 Updating PluginClosed   LayerSlider for WordPress   Updated February 28, 2019 at 8:25pm   2 Most recent comment from [deleted]:Hello Sbassler711, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The "Update pack ... rolf gärtner Layers do not work in firefoxClosed   LayerSlider for WordPress   Updated February 27, 2019 at 1:46pm   6 Most recent comment from [deleted]:Did you follow up on my suggestions from the last reply ? If not, please do so. We still believe that the problem is related to an image preloader/optimizer/cache/etc. We've faced these errors in the ... velask add shape layerClosed   LayerSlider for WordPress   Updated February 27, 2019 at 12:46pm   2 Most recent comment from [deleted]:Hello Velask, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If by 'shape' you mea ... Rochelle Grouping layersClosed   LayerSlider for WordPress   Updated February 27, 2019 at 12:43pm   4 Most recent comment from [deleted]:Unfortunately, you cannot group layer animations like this. You can either animate them separately or all at once. There is no option to only join together some of them, I'm sorry. gabs01 Animation slideClosed   LayerSlider for WordPress   Updated February 27, 2019 at 9:13am   2 Most recent comment from [deleted]:Hello Gabs01, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can manually posi ... Raul Resendez How to specify TEXT display durationClosed   LayerSlider for WordPress   Updated February 26, 2019 at 11:27pm   6 Most recent comment from [deleted]:Yes, that seems to be a conflict problem. Most likely by a 3rd party plugin or theme. Please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. P ...