Public Tickets
Dov Jacobson
Updating plugin after hack attackClosed
LayerSlider for WordPress
Updated January 4, 2019 at 7:19pm
2
Most recent comment from [deleted]:Hello Dov Jacobson,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately ...
jayvines
problems updatingClosed
LayerSlider for WordPress
Updated January 4, 2019 at 7:16pm
4
Most recent comment from [deleted]:Please note that LayerSlider is a separate plugin, which you can use independently from your theme. They aren't bound together and you can use LayerSlider on any site with any theme.
Also, the them ...
cobain0505
Sliders won't showClosed
LayerSlider for WordPress
Updated January 3, 2019 at 2:32pm
4
Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.
mary feuer
Can't Import LayersClosed
LayerSlider for WordPress
Updated January 2, 2019 at 4:39pm
16
Most recent comment from mary feuer:Attila,
I'm not really sure why the fact that I'm the only one reporting this matters. I didn't say it's a Layerslider bug; I said I am having this issue. I'm asking for help. Isn't that what suppor ...
Sébastien
Integrating a Slider within a Wordpress footerClosed
LayerSlider for WordPress
Updated January 2, 2019 at 1:05pm
2
Most recent comment from [deleted]:Hello Sébastien,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider provi ...
Shalinko
Layer slider for Eikra education themeClosed
LayerSlider for WordPress
Updated January 2, 2019 at 1:02pm
2
Most recent comment from [deleted]:Hello Alex Smyrk,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe you mig ...
loucidity
Dynamic data selectionClosed
LayerSlider for WordPress
Updated December 31, 2019 at 4:41pm
3
Most recent comment from loucidity:Please feel free to close this out.I love your animations, your editing functions, etc. Some of it is quite brilliant. Dynamic content... Well mother said, "If you can't say something good".Was ab ...
easyhotel21
Image missing with layer sliderClosed
LayerSlider for WordPress
Updated December 31, 2019 at 9:33am
6
Most recent comment from [deleted]:Problems with the importing method such as this, are usually related to server configuration issues unfortunately.
Please check the LayerSlider System Status, located in the Options menu on the WordPr ...
Sébastien
Slider type & dimensionClosed
LayerSlider for WordPress
Updated December 30, 2018 at 3:06pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Guilherme Schabarum
Transitions enable button not workingClosed
LayerSlider for WordPress
Updated December 30, 2018 at 2:07pm
2
Most recent comment from [deleted]:Hello Guilherme,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Some of our users ...
benamicistudio
Layer slider not functionClosed
LayerSlider for WordPress
Updated December 29, 2018 at 1:38pm
6
Most recent comment from [deleted]:Thank you.As for your transitions. I believe you should remove the offset value from your opening animations if you want to use mask. Moving the layer from right destroys the purpose of the mask anima ...
Satkos
mobile deviceClosed
LayerSlider for WordPress
Updated December 28, 2018 at 5:39pm
4
Most recent comment from [deleted]:Thank you. I've checked your site and as I can see the slider gets replaced with an image on smaller screen sizes, regardless if that is a mobile, tablet or desktop.This is not a functionality of Laye ...
renepartida
Transitions not working on firefox on reloadClosed
LayerSlider for jQuery
Updated December 29, 2018 at 11:34am
3
Most recent comment from [deleted]:Thank you for your patience.We've investigated this error and it seems to be only affecting Firefox 64 on High Sierra as you've mentioned.We strongly believe it's a Firefox bug. It does not occur in ...
diegolo61
Increase layers size on mobile devicesClosed
LayerSlider for WordPress
Updated December 28, 2018 at 4:55pm
2
Most recent comment from [deleted]:Hello Diego,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Since version 6 you h ...
Dick van Bladeren
Method Not Implemented errorClosed
LayerSlider for WordPress
Updated December 27, 2018 at 10:09am
4
Most recent comment from Dick van Bladeren:Hello Attila,In fact it was a server issue.The problem is solved.ThanksBest Regards,Dick van Bladeren